zomato

Zomato food online ordering

Posted on by Consumer Court
Name of Complainant Badal
Date of ComplaintJuly 25, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I placed an order my Zomato at 12:45pm on 19 July.  I didn’t get order at the expected time. I have been trying to reach Zomato customer support. They are just assigning the bot which hardly understands my query. No way I can reach an actual customer support person. On the app, it is showing […]

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Received Stale Item

Posted on by Consumer Court
Name of Complainant Samay
Date of ComplaintJuly 25, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Order Number :- 3757943010. I have ordered Chicken Dum Biryani from Biriyani King. The rice was smelling. And the chicken was stale. And the taste was very bad. I want the full refund of it. Because I have not eaten the biriyani yet. I have been a big loss. Please refund my money as soon as […]

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Today I was made an order online from nazeer food from Zomato app and the zomato delivery boy said he called me but i didn’t get any call from him he placed my order some where not my location and I did not get my order and And when I called the delivery boy, he misbehaved me and said that do complain

Posted on by Consumer Court
Name of Complainant Satendra Kumar
Date of ComplaintJuly 22, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Today I was made an oder online from nazeer food from Zomato app and the zomato delivery boy said he called me but i didn’t get any call from him he placed my order some where not my location and I did not get my order and And when I called the delivery boy, he […]

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Delibrately Delivering the Order

Posted on by Consumer Court
Name of Complainant Shubham Kaisare
Date of ComplaintJuly 18, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had ordered from Zomato (Burger King) for an order at 8.37 pm. 1 hour I received no order. I got a message from zomato chat if I am ok with cancelling the order for which I replied in 5 mins as Yes. Suddenly in next 10 minutes theu deliver the order against my wish. […]

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Raw and uncooked food

Posted on by Consumer Court
Name of Complainant Roselin
Date of ComplaintJuly 18, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have order tandoori the chicken was not cooked and blood is coming in the bone part i have seek help from support section there is proper response Raw and uncooked food was last modified: July 18th, 2021 by Consumer Court

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regarding zomato policy

Posted on by Consumer Court
Name of Complainant Ananya jha
Date of ComplaintJuly 18, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have been ordering the food from zomato since a long time and each time i am facing the problem of change money.. every time they ask to pay online. i want to ask who made this rule and if the customers had to pay through online only than why cod is given. today it […]

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Received wrong food

Posted on by Consumer Court
Name of Complainant Praveen
Date of ComplaintJuly 18, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered chicken dum beriyani insted I got chicken fry piece thatoo only single piece of chicken its coming dirty smell too and food is also too worrest and I have take a complaint to coustmer care also they also asking g apology not repeated it again they are telling already iam facing 2nd […]

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ORDER ID 3675404545

Posted on by Consumer Court
Name of Complainant ARTI RAWAT
Date of ComplaintJuly 18, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Dear Concern, I have placed an order and i was unable to answer call then i just seen my phone and they have cancelled my order evn without refunding money. I am a regular customer with a rating of 4.8. My location is absolutly corrct the delivry agent should have seen the name plate but […]

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Zomato wrong Food Order

Posted on by Consumer Court
Name of Complainant Ankit Gupta
Date of ComplaintJuly 18, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I had ordered some food through zomato app from New Lazeez Restaurant, Rohini New Delhi on 13 July 2021 at 2:24 AM. My order number was 2302666833. The zomato delivered the wrong item and caused me to sleep without consuming meals I paid for. Meanwhile they use a chat option to deal with complaints and […]

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I ordered food for my father. He was at fast. The order has been placed on 7:30pm and does not delivered. not

Posted on by Consumer Court
Name of Complainant Gaurav
Date of ComplaintJuly 12, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered food for my father. He was at fast. The order has been placed on 7:30pm and does not delivered. Hotel and delivery boy is talking like shit. they are saying we are not responsible for delivery I ordered food for my father. He was at fast. The order has been placed on 7:30pm […]

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