zomato

Zomato CS agent

Name of Complainant Samrin Sivani
Date of ComplaintAugust 29, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I ordered 2 pastries and zomato driver bought the box in a bad condition where the box was upside down. When i contacted zomato cs, all they mentio ed that give zomato an exception and apologized. They didnot gave a refund neither replacement order. They disconnected the chat as well. I chatted with escalation desk […]

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my money is not refunded

Name of Complainant Sahil ansari
Date of ComplaintAugust 29, 2021
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

Zomato has given wrong delivery to me and my money is not refunded I had ordered on 12th August still not refunded my money, just giving comfort it will be refunded in 24h my money is not refunded was last modified: August 29th, 2021 by Consumer Court

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Bad food from zomato and regarding delivery agent behaviour

Name of Complainant Hari
Date of ComplaintAugust 29, 2021
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

Sir , I got a bad food from zomato and they are not responding well,they irritated me Bad food from zomato and regarding delivery agent behaviour was last modified: August 29th, 2021 by Consumer Court

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Ordered Food through Zomato and they cancel without refund

Name of Complainant Reena
Date of ComplaintAugust 28, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I Ordered Food through Zomato and I could see the Online status as Delivery Boy picked up , after that I could see this got cancelled saying Address is wrong . But I verified and i could see the address is correct . I did the order again and without any issue i got that […]

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Stale and stinking food

Name of Complainant Sangram Jawalekar
Date of ComplaintAugust 28, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered food from a restaurant via Zomato. They delivered stale and stinking food. If we could have consumed it would have been a prey of food poisoning. I have a 2 year old daughter for whom the food was ordered. Further when raised it with Zomato, they bluntly responded that the same cannot be […]

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delivered wrong food parcel by zomato

Name of Complainant krishna rao
Date of ComplaintAugust 28, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

This is krishna rao from hyderabad, i have ordered Andhra Chicken curry Boneless (full) from MRCB KPHB Branch through Zomato service. Order No:3849057062.but i have received wrong parcel i.e (HALF) parcel.I have given complaint regarding this issue through chat but Mr.Subhram but he is not responded me properway…i asked for cashback he simply said its […]

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Wrong order delivered

Name of Complainant Parul Raghuwanshi
Date of ComplaintAugust 23, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Ordered mini lunch (south Indian), comprise of dosa, idli, vada and sambhar. But I received a meal containing Rice, chapati, sabji etc. I tried to chat with zomato care, but after a while they so called “chat” stop responding. I want refund. Wrong order delivered was last modified: August 23rd, 2021 by Consumer Court

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ordered veg received non veg

Name of Complainant M Siri Vennela
Date of ComplaintAugust 23, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered paneer biryani on zomato. But i received chicken gravy i started eating then found chicken piece. also this is sravanam masam and we don’t eat non veg also. this is completely unacceptable and nobody should face this issue ordered veg received non veg was last modified: August 23rd, 2021 by Consumer Court

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Manipulating nature of restaurant

Name of Complainant Satyavant Sangwan
Date of ComplaintAugust 23, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered from a restaurant registered on zomato ,after ordering I tried calling to restaurant for instructions but they did not respond Manipulating nature of restaurant was last modified: August 23rd, 2021 by Consumer Court

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