zomato

Delay in crediting refund into my Account

Name of Complainant Nayan
Date of ComplaintSeptember 10, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had sent a mail for refund/compensation of my wrong Order sent by Behrouz on August 06, 2021 at 07:37 PM, Order ID : 3003214928. After reporting the issue multiple times to support, i had received a mail on 25th August from Zomato Support that said ” Subject – Request for Proper Compensation for Zomato […]

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Incomplete food order from zomato

Name of Complainant Md aftab alam
Date of ComplaintSeptember 8, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered 2 dosa items from zomato , the delivery valet came up with only one, when i contacted the zomato support at first they told me, it was mistake by restaurant staff and they will partially refund when i insisted that the other half of my ordered be delivered , they told that […]

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Zomato

Name of Complainant Vaibhav
Date of ComplaintAugust 30, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Varun mehta name ke is vyakti ne zometo delivery boy ke liye placement kiya or joining fee bhi leli or delivery boy ki id bhi nahi banayi or fee bhi vapas nahi ki. Pls find this attachment and solve this issue. Zomato was last modified: September 10th, 2021 by Consumer Court

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Missing items in an order

Name of Complainant Akshat singh
Date of ComplaintAugust 29, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I ordered two halves kadhai paneer and three naan from the restaurant . They only delivered regular rotis and paneer lababdar. The restaurant could have atleast aksed before delivering the incorrect order. I wrote a mail to zomato customer support with pictures as proof but they wont refund my money. I have wrote to them […]

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Food delivery

Name of Complainant Rahul
Date of ComplaintAugust 29, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I Ordered Food through Zomato and I could see the Online status as Delivery Boy picked up , after that I could see this got cancelled saying Address is wrong . But I verified and i could see the address is correct . Rahul 9993669953 Food delivery was last modified: August 29th, 2021 by Consumer […]

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Zomato CS agent

Name of Complainant Samrin Sivani
Date of ComplaintAugust 29, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I ordered 2 pastries and zomato driver bought the box in a bad condition where the box was upside down. When i contacted zomato cs, all they mentio ed that give zomato an exception and apologized. They didnot gave a refund neither replacement order. They disconnected the chat as well. I chatted with escalation desk […]

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my money is not refunded

Name of Complainant Sahil ansari
Date of ComplaintAugust 29, 2021
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

Zomato has given wrong delivery to me and my money is not refunded I had ordered on 12th August still not refunded my money, just giving comfort it will be refunded in 24h my money is not refunded was last modified: August 29th, 2021 by Consumer Court

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Bad food from zomato and regarding delivery agent behaviour

Name of Complainant Hari
Date of ComplaintAugust 29, 2021
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

Sir , I got a bad food from zomato and they are not responding well,they irritated me Bad food from zomato and regarding delivery agent behaviour was last modified: August 29th, 2021 by Consumer Court

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Ordered Food through Zomato and they cancel without refund

Name of Complainant Reena
Date of ComplaintAugust 28, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I Ordered Food through Zomato and I could see the Online status as Delivery Boy picked up , after that I could see this got cancelled saying Address is wrong . But I verified and i could see the address is correct . I did the order again and without any issue i got that […]

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