zomato

Incomplete order delivered

Name of Complainant Nitin kumar
Date of ComplaintSeptember 11, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi Team, I have ordered food from ZOMATO with order id:2884937960. However, the food which i received not matched with the quantity that i have ordered. That means, i have ordered total 5 burgers(2 mc aloo tikki burgers, 2 mc’ chicken burgers and 1 mc’ veggie). However i received only 4 burgers(2 mc aloo tikki […]

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I was charged … food not delivered

Name of Complainant Chitrita Mitra
Date of ComplaintSeptember 11, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I did online payment on 7/9/2021 … they didn’t deliver the food … on top of that ; they wrote … payment not received… but food delivered … after complaining … they denied everything… & lied to me … I have proof of online payment done to them … zomato records calls made to them […]

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Poor quality and management of food

Name of Complainant Vallari sharma
Date of ComplaintSeptember 11, 2021
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

I have ordered thali from Zomato on 6 September 2021 order I’d :3722609535 . It was smelling and not eatable at all. I asked for help from executive even shared all the needful details. He misbehaved and said Zomato is not responsible for all this. You yourself contact restaurant at 11.30 pm and said he […]

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The food delivered from Zomato was stale and had foul smell

Name of Complainant Aditya Narain
Date of ComplaintSeptember 11, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

1. I ordered food from Zomato on 7-Sep-2021 2. The food delivered was stale and had foul smell and not fit for eating 3. I immediately raised complaint with Zomato to apprise them of the situation and asked them to return the substandard food and refund my money. But there was no response from them. […]

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Zomato delivered food was stale.

Name of Complainant Nand Kishore
Date of ComplaintSeptember 10, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

The food I ordered was punjabi chapp from beer malai chap wala. When I opened onions packet, it had foul smell, seem it was 2-3 days earlier packed. Also chapp was not fresh, it was sour, stale. I complained zomato on same day. They told they can’t do anything. Submit rate and review. Zomato delivered […]

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CUSTOMER EXECUTIVE BEHAVIOUR

Name of Complainant Harsh Sahu
Date of ComplaintSeptember 10, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have ordered from Zomato last night and then after just maximum 1 minute I got some emergency so that I wanted to cancel the order and they said it’ll be charged Rs.75 as a cancelation , 2 options were coming there whether you go ahead what you have ordered or else after deduction of […]

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Zomato order for bad sweet with order id 3940812137

Name of Complainant Neha Kumari
Date of ComplaintSeptember 10, 2021
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

I have ordered sweet from Zomato today with captioned order id however same was bad and old.It was wet also.When I have asked for replacement zomato has denied also when i have asked to refund my money back they are also not doing the same.Please take strict action as How people will get justice in […]

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Food quality and taste

Name of Complainant Abhishek
Date of ComplaintSeptember 10, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

l ordered food on zomato, that is chilli chicken and two roti costing RS 179.00. The food was completely spoiled, veggies were overcooked, chicken was smelly and it was horrible in taste. The roti was half cooked though not a problem but main Course item was horrible. I raised complaint but two Zomatao executives ended […]

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Inappropriate service by Zomato and its associated restaurant

Name of Complainant Vivek Mishra
Date of ComplaintSeptember 10, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered the food from zomato and the food was raw and was not in consumable state. I have talked to zomato customer executives and they are not providing any appropriate solution for the same. They are simply misleading the facts of ordering food and my money that has been wasted. They are not […]

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RECEIVED COMPLETELY DIFFERENT ORDER

Name of Complainant Santhosh
Date of ComplaintSeptember 10, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I received completely different order and on top your bull shit chat agents closing the chat on face…i ordered sweets and mentioned instructions and they still sent me different and I sent pics too RECEIVED COMPLETELY DIFFERENT ORDER was last modified: September 10th, 2021 by Consumer Court

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