zomato

Wrong order

Posted on by Consumer Court
Name of Complainant Sachin Gupta
Date of ComplaintSeptember 19, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

K ordered mutton Rogan Josh for the amount of 535rs and they sent me chicken which I don’t eat… I tried to raised complaint and ask either take this order back and send me my original order or either return my full payment however they offered me promo coupan for the amount of 267rs which […]

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Zomato delivered wrong item and refused for replacement or refund.

Posted on by Consumer Court
Name of Complainant Vikas NK
Date of ComplaintSeptember 18, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

On 11/09/2021, I ordered grilled chicken but I received Chicken Manchurian. However, I raised the concern as soon I open the package. But Zomato Online ordering help didn’t help me with replacement or returned my money back. This is highly unacceptable. I could have eaten Manchurian only but I am on diet hence ordered Grilled […]

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Order nor received and still refund not received

Posted on by Consumer Court
Name of Complainant Pawan Thakur
Date of ComplaintSeptember 13, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered a pizza from zomato app a month ago on 6 aug 2021 and i wasn’t got my order and still they are not refunding my money. Order nor received and still refund not received was last modified: September 18th, 2021 by Consumer Court

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Zomato Refund

Posted on by Consumer Court
Name of Complainant Vivek Haritwal
Date of ComplaintSeptember 12, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I placed an order today (Id 2224102957) 12th SEP, 2021 using zomato app. Firstly, the order got delayed for more than 20 min to committed delivery time. I made contact with support team via chat and specifically mentioned that I do not wish to receive cold food, to which I was assured to provide with […]

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I ordered food but few items not received

Posted on by Consumer Court
Name of Complainant Vijai Thiruvengadam
Date of ComplaintSeptember 12, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered food from Sri Sakthi Hotel,Tirupur through Zomato. But few item are missed or not delivered. I raise issue in Zomato but it’s useless and not resolved. The order Id is 2955641038 I ordered food but few items not received was last modified: September 12th, 2021 by Consumer Court

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Food received was tampered

Posted on by Consumer Court
Name of Complainant Peehu
Date of ComplaintSeptember 12, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had raised a concern regarding the poor quality of the food which was delivered to me I had placed an order from the restaurant for 2 Veg Steamed Momos, as soon as i had picked up a momo, the entire stuffing was out from it I had come to chat support and informed the […]

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No branding on the package and no bill received

Posted on by Consumer Court
Name of Complainant Vinod kumar
Date of ComplaintSeptember 12, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I’ve ordered food from a 4 star review restaurant and the food package arrived in a cheap plastic bag. Zomato is not following billing and proper packaging rules. This happened to me twice. Zomato is replying that they can’t do anything. No branding on the package and no bill received was last modified: September 12th, […]

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Zomato not delivering my order and states it is delivered.

Posted on by Consumer Court
Name of Complainant Christy samson
Date of ComplaintSeptember 11, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I order from Kfc on 08/9/2021 from Zomato2224419620(order ID) and I’ve checked and the order said delivered 4 minutes early but I haven’t received any order and i have also paid for this, I tried calling the delivery agent and it was switched and i couldn’t find him anywhere close. I’ve written the same to […]

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Food Quality, Got Human Hair in the packed order

Posted on by Consumer Court
Name of Complainant Lokesh Kumar
Date of ComplaintSeptember 11, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered food via Zomato vid order#2823743242 on 7th Sep 2021 from resturant BTW (NIT no 5 Faridabad). To my surprise i got the packed order with human hair in it. This is really a bad experience what i have faced, and on the top of this Zomato has declined to pay me the […]

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