zomato

Zomata and burger didn’t provide complete order and refused to provide me refund

Posted on by Consumer Court
Name of Complainant Niraj Kaushik
Date of ComplaintSeptember 19, 2021
Name(s) of companies complained against ,
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I had ordered king egg burger as a meal with fries and pepsi can. Delivery guy only provided burger and fries, no pepsi can When I reached out to Zomato, they said that burger king claims they sent all the items. I asked Zomato for escalation matrix because they were refusing to provide me refund […]

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Cashback not given as per the promised offer

Posted on by Consumer Court
Name of Complainant BILLU LOKESH YADAV
Date of ComplaintSeptember 19, 2021
Name(s) of companies complained against
Category of complaint Utilities
Permanent link of complaint Right click to copy link

Hi team, Regarding my order I’d : 3687215411 In my received order, I didn’t received my cashback for my received order. Coupon code:ZGPHA1ADVR7U8S38 Offer details: 150 Off (Flat 100 Off + 50 cashback) Attached offer details screenshot and t&c. But they didn’t give the correct resolution and not replying Cashback not given as per the […]

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got spillage food as in ruined condition

Posted on by Consumer Court
Name of Complainant gajanan
Date of ComplaintSeptember 19, 2021
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

Ordered from Zomato mobile application. Order number 3444853642. The package was spilled food and got unhygienic and unfit for consumption. I made complaint of same in Zomato application chat. I want full refund. got spillage food as in ruined condition was last modified: September 19th, 2021 by Consumer Court

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Wrong order

Posted on by Consumer Court
Name of Complainant Sachin Gupta
Date of ComplaintSeptember 19, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

K ordered mutton Rogan Josh for the amount of 535rs and they sent me chicken which I don’t eat… I tried to raised complaint and ask either take this order back and send me my original order or either return my full payment however they offered me promo coupan for the amount of 267rs which […]

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Zomato delivered wrong item and refused for replacement or refund.

Posted on by Consumer Court
Name of Complainant Vikas NK
Date of ComplaintSeptember 18, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

On 11/09/2021, I ordered grilled chicken but I received Chicken Manchurian. However, I raised the concern as soon I open the package. But Zomato Online ordering help didn’t help me with replacement or returned my money back. This is highly unacceptable. I could have eaten Manchurian only but I am on diet hence ordered Grilled […]

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Order nor received and still refund not received

Posted on by Consumer Court
Name of Complainant Pawan Thakur
Date of ComplaintSeptember 13, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered a pizza from zomato app a month ago on 6 aug 2021 and i wasn’t got my order and still they are not refunding my money. Order nor received and still refund not received was last modified: September 18th, 2021 by Consumer Court

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Zomato Refund

Posted on by Consumer Court
Name of Complainant Vivek Haritwal
Date of ComplaintSeptember 12, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I placed an order today (Id 2224102957) 12th SEP, 2021 using zomato app. Firstly, the order got delayed for more than 20 min to committed delivery time. I made contact with support team via chat and specifically mentioned that I do not wish to receive cold food, to which I was assured to provide with […]

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I ordered food but few items not received

Posted on by Consumer Court
Name of Complainant Vijai Thiruvengadam
Date of ComplaintSeptember 12, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered food from Sri Sakthi Hotel,Tirupur through Zomato. But few item are missed or not delivered. I raise issue in Zomato but it’s useless and not resolved. The order Id is 2955641038 I ordered food but few items not received was last modified: September 12th, 2021 by Consumer Court

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Food received was tampered

Posted on by Consumer Court
Name of Complainant Peehu
Date of ComplaintSeptember 12, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had raised a concern regarding the poor quality of the food which was delivered to me I had placed an order from the restaurant for 2 Veg Steamed Momos, as soon as i had picked up a momo, the entire stuffing was out from it I had come to chat support and informed the […]

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No branding on the package and no bill received

Posted on by Consumer Court
Name of Complainant Vinod kumar
Date of ComplaintSeptember 12, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I’ve ordered food from a 4 star review restaurant and the food package arrived in a cheap plastic bag. Zomato is not following billing and proper packaging rules. This happened to me twice. Zomato is replying that they can’t do anything. No branding on the package and no bill received was last modified: September 12th, […]

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