zomato

Ordered a Veg food Received a Non Veg Food

Posted on by Consumer Court
Name of Complainant Rahul CHauhan
Date of ComplaintOctober 2, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

We are a pure vegetarian Family . I have ordered a Veg Kaju Paneer Biryani for my parents from BIRYANI ON WHEELS, (Address :- 94, Ring Rd, Scheme Number 94 B, Vijay Nagar, Indore, Madhya Pradesh 452010 ) via Zomato application. THey have provided us a non veg biryani my mother who is a pure […]

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Zomato doesn’t agree to refund after sending less items than ordered

Posted on by Consumer Court
Name of Complainant Ayashkanta Roy
Date of ComplaintOctober 2, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered half dozen chicken wings where as it came with only 3 When asked zomato for a refund they claimed that half a dozen is not supposed to be 6 Zomato doesn’t agree to refund after sending less items than ordered was last modified: October 2nd, 2021 by Consumer Court

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Order cancelled but still charges

Posted on by Consumer Court
Name of Complainant Tanveer Pasha
Date of ComplaintOctober 2, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I placed order from my Zomato acc using a promo code i got from my office, while the order was in delivery stage there was heavy rain and order showed there will be delay in delivery. order status was your valet will reach destination in 2-3 minutes. due to rain my phone network was on […]

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Received non veg item in a Veg product.

Posted on by Consumer Court
Name of Complainant Amit Kohli
Date of ComplaintOctober 2, 2021
Name(s) of companies complained against
Category of complaint Health & Beauty
Permanent link of complaint Right click to copy link

I had ordered a Shawrma from Zomato and they have sent Egg Mayonaise with the veg shawarma. I raised the complaint in Zomato and didn’t get any resolution. Even they didn’t send my money back. Received non veg item in a Veg product. was last modified: October 2nd, 2021 by Consumer Court

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being biased on phone numbers

Posted on by Consumer Court
Name of Complainant Isha khan
Date of ComplaintOctober 2, 2021
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

I have downloaded Zomato for like 2 months ago but i can’t able to do a single order because of payment mods i only use cod . this will happening with some numbers only which is not good this on the other hand my sister number is able to do order with cod whats this […]

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Zomato Payment Incomplete But Amount Is Deducted

Posted on by Consumer Court
Name of Complainant Satpurkar M P
Date of ComplaintSeptember 27, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Order No: 3317307587, Dated: 26/08/2021, At 07:17 PM, Restaurant: Hari Om Dhaba, Item: Dal Khichadi, Amount: 109.42 I ordered food on Zomato on 26/08/2021 for Rs.109.42 using a Debit Card. The money got deducted immediately from my account but Zomato says payment was incomplete and the order was not processed further. I have attached the […]

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Zomato Company: Delivery and Right to Safety

Posted on by Consumer Court
Name of Complainant Sahib Malhotra
Date of ComplaintSeptember 26, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

On date 23 September, 2021 I made an order from Zomato in the evening around 8 PM. Around 08:45 PM, No notification or update about my order as the guy was still there at the restaurant to pick up my order from Prem Chinese Janakpuri C4E. I raised a concern on help support about my […]

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Zomato Company: Delivery and Right to Safety

Posted on by Consumer Court
Name of Complainant Sahib Malhotra
Date of ComplaintSeptember 26, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

On 23 September ordered food but never received my order because delivery guy marked it delivered by sitting somewhere else. I called him but phone was off and no support from zomato team too. When I contacted delivery guy next morning again delivery guy told me he has handed over has ID to someone else […]

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Wrongly received item from zomato

Posted on by Consumer Court
Name of Complainant Swarnalatha
Date of ComplaintSeptember 26, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have order butter masala dosa which is 110/- but I received a set dosa of 85/- I raised the concern to zomato and asked them to refund me the difference amount either by cash or credits but they are refusing. Rs 35/- is my money and I need it back I lost one hour […]

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