Zepto

Product Missing

Posted on by Consumer Court
Name of Complainant Bhumika Bisht
Date of ComplaintJuly 31, 2023
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

I ordered three products from zepto and I received only two of them. Zepto is not sending any images of the delivered items or connecting me to the delivery partner or store manager. They refuse to send any proofs that all the products have been delivered while I am readily sharing them the image of […]

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Failed delivery

Posted on by Consumer Court
Name of Complainant Pradeep Kumar Singh
Date of ComplaintJuly 30, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Dear Team, I ordered grocery items from Zepto. Zepto app showed order delivery time 17 minutes. I waited for more thal 40 minutes. When I called delivery boy he informed that your order has been cancelled. When I asked reason he misbehaved me and threatened me if I ask anything to him. Failed delivery was […]

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Refund not received from zepto cancelled order

Posted on by Consumer Court
Name of Complainant Ashish Kumar Mandloi
Date of ComplaintJuly 21, 2023
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

I have ordered few items from zepto on 11/06/2023 at 11:46 am but order cancelled after making a payment, as per their message “your payment was not completed, Any amout if debited will get refunded within 3-5 day. I have waited few more days but not received refund from zepto, I have called customer care […]

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Charged More than MRP by Zepto

Posted on by Consumer Court
Name of Complainant Siddharth Swarup
Date of ComplaintJuly 20, 2023
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

Zepto charge ₹133 for Let’s Try Bhujia Sev discounted from ₹140 while it’s MRP on product and Let’s Try Website is ₹100 Charged More than MRP by Zepto was last modified: July 20th, 2023 by Consumer Court

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Complaint against Zepto for Defective Protonics Key2Mouse Combo and Poor Customer Service

Posted on by Consumer Court
Name of Complainant Kumar
Date of ComplaintJuly 5, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I am writing to file a formal complaint against Zepto, a vendor of consumer products, regarding their failure to deliver quality service and their refusal to address my issue with the defective Protonics Key2Mouse Combo. On 7th of July, I placed an order for the Protonics Key2Mouse Combo from Zepto’s online store. The primary reason […]

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Products

Posted on by Consumer Court
Name of Complainant Binita
Date of ComplaintJuly 2, 2023
Name(s) of companies complained against
Category of complaint Corruption
Permanent link of complaint Right click to copy link

Received staile products and customer service dening to refund back….told that I don’t want my money back but what’s the guarantee of receiving good products to that they reply that they check all the sealed products……to me how can a sealed products be checked before packaging…..and why you don’t take a complain of a regular […]

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Zepto Store manager in meedavakam

Posted on by Consumer Court
Name of Complainant Vishwa.k
Date of ComplaintJune 27, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I’m vishwa working on Zepto till 16 Jun total 15 days i have worked on Zepto,but my manager not responding , talking bad word’s, I’m asking my salary only he was speaking me I’m stealing in store and beatan mee yesterday Zepto Store manager in meedavakam was last modified: June 27th, 2023 by Consumer Court

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The delivery agent from zepto reached my place started abusing and threw the ordered items outside shouting swear words on the road

Posted on by Consumer Court
Name of Complainant Mandeep Ahuja
Date of ComplaintJune 22, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered online on zepto.The delivery agent who came for delivery started hurling abuses at me.Threw the items outside and ran away shouting bad words.Despite making a complaint no action was taken by zepto. The delivery agent from zepto reached my place started abusing and threw the ordered items outside shouting swear words on the […]

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