ZEFO

4 Door Wardrobe Return & Refund Pending from 6th Feb

Posted on by Consumer Court
Name of Complainant Arpita M
Date of ComplaintFebruary 28, 2021
Name(s) of companies complained against
Category of complaint Home & Garden
Permanent link of complaint Right click to copy link

I bought this 4 door wardrobe from Zefo website, that got delivered on 6th Feb (Order ID334101) and same day I raised request for return and refund because the item had many more defects other than what was informed on the website before purchase. Till date there is no action on my Return Req# 6125927541 […]

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Not refunding our payment

Posted on by Consumer Court
Name of Complainant Vijay jadhav
Date of ComplaintDecember 22, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

We have placed an order of refrigerator on november 13, Then, because of location issue the order was cancelled. Since from a month we are waiting for our refund but we hadn’t received our payment. We tried to contact the zefo team members, we were being told that your refund has been initiated. We went […]

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TV which I have purchased unboxed BPL 32″ vivid series LCD

Posted on by Consumer Court
Name of Complainant k Bhagirath Prabhu
Date of ComplaintNovember 15, 2020
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I have purchased a TV on online from Gozefo.com BPL vivid series TV 32″ unboxed product on 16/09/2020, the TV delivered on said date & working well for next 10 days after it starts showing some horizontal lines which I have shared the same with zero team, they have issued some ticket no & said […]

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Money deducted but product not delivered no response from company as well

Posted on by Consumer Court
Name of Complainant Abhishek Lal k
Date of ComplaintOctober 31, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I had ordered for the above mentioned product on 21/10/2020 and 8 days have passed and the company has not taken any responsibility to deliver product which was scheduled for delivery on Sunday 25/10/2020 they do not have customer care number and do not respond to any mail or query,I have demanded for cancellation and […]

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My order I’d 327942 for matress and Tv

Posted on by Consumer Court
Name of Complainant naveen lobo
Date of ComplaintOctober 25, 2020
Name(s) of companies complained against ,
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

Sir, as I have booked my mattress and realme TV on 19th and delivery was scheduled for today From your side got a SMS too saying it will be delivered today and a phone number too of the delivery man At 8pm yesterday when I called him he has no idea about my product and […]

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Defective washing machine

Posted on by Consumer Court
Name of Complainant Ruby
Date of ComplaintOctober 8, 2020
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I purchased washing machine from zefo 3 months back when first time I used it the smoke is coming out.I made a video of this incident and send it to zefo. I only received the replacement message for them but till now nothing is done. What should I do Defective washing machine was last modified: […]

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Non delivery of my order

Posted on by Consumer Court
Name of Complainant Harsh vardhan Tiwari
Date of ComplaintSeptember 15, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I had booked two items on 21 and 22 August 2020 book self vide id 322474 and 2 door cabinet vide id 322630. Till date I have not received the items although payment had been affected. Neither they are replying my email nor there is any response on customer care. Kindly cancel my orders and […]

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maine ek order kiya zefo pe aur credit card se payment kiya next day maine cancel request daali lekin 8 din se bewkoof bana re hai na koi phone no. na koi responce dhang se please help id no.324337 sony led 43 inch .

Posted on by Consumer Court
Name of Complainant NITIN MITTAL
Date of ComplaintSeptember 15, 2020
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

no responce from gozefo to cancel the order order placed on6/9/20 please help product id 324337 maine ek order kiya zefo pe aur credit card se payment kiya next day maine cancel request daali lekin 8 din se bewkoof bana re hai na koi phone no. na koi responce dhang se please help id no.324337 […]

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Installation

Posted on by Consumer Court
Name of Complainant Arpita
Date of ComplaintAugust 5, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Hi   I have ordered one king size bed from zefo website in Bangalore, my order id is 319461. Product got delivered 6 days back but i am still waiting for installation. Customer care number is not working and on mail zefo is not replying.   Installation was last modified: August 5th, 2020 by Consumer […]

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ZEFO Worst customer service I’ve seen

Posted on by Consumer Court
Name of Complainant Swapnil Prabhavalkar
Date of ComplaintJune 18, 2020
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

After a satisfactory purchase of a couple of unboxed wardrobes from Zefo in 2019 and upon suggestion from a friend, I bought a 1 ton Carrier Split AC as well. The product was advertised as unboxed, with minor scratches on the indoor and outdoor units but certified for normal performance by Zefo. Installation was done […]

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