Yatra.com

Yatra not processing refund and defrauding customer

Posted on by Consumer Court
Name of Complainant Sayan Pal
Date of ComplaintDecember 15, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

This email is with reference to your flight booking under Yatra reference no. 0204220068408. We would like to inform you that a refund of INR 19838 for your booking has been processed on 22 NOV 2022. Further, the private sector banks may take 2-3 working days and public sector banks may take 5-7 working days […]

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Yatra is not refunding the amount intentionally for cancelled flight over > 80 days

Posted on by Consumer Court
Name of Complainant Sayan Pal
Date of ComplaintDecember 15, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Booking ref no: 0204220068408 The refund was approved > 80 days ago and the refund was claimed to be processed by Yatra > 21 days ago. Still, the refund has not reached the customer’s account and Yatra every time sends automated false claims that the case is being looked into. This is a blatant fraud. […]

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Amount deducted but no booking by yatra

Posted on by Consumer Court
Name of Complainant Deepak
Date of ComplaintDecember 8, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Today I have booked tickets from blore to hubli on yatra.com for Star air. After making the payment yatra site is showing no booking. And to add to apathy there is no contact number to resolver the booking Amount deducted but no booking by yatra was last modified: December 9th, 2022 by Consumer Court

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Approved refund not getting processed for over a month

Posted on by Consumer Court
Name of Complainant Sayan Pal
Date of ComplaintNovember 22, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Refund against booking ref no: 0204220068408 was approved for more than a month. But the refund was never processed. Every time I reach out to customer care I am told it will take another 48-72 hours. I am starting to doubt how long 48-72 hours mean Approved refund not getting processed for over a month […]

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Money got deducted but booking wasnt made.

Posted on by Consumer Court
Name of Complainant Rohan Mansukhani
Date of ComplaintNovember 19, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I was trying to make a booking through yatra.com but the payment got deducted from my bank account but there was no booking done and i have no reply from yatra.com. The booking amount was 4240rs Money got deducted but booking wasnt made. was last modified: November 19th, 2022 by Consumer Court

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Payment processed but booking not confirmed

Posted on by Consumer Court
Name of Complainant Mahak agarwal
Date of ComplaintNovember 14, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Kindly initiate the refund amount of 144330, which got debited on Yatra site for flight booking on 11Nov. But there was no booking initiated or processed through Yatra nor details shared on the flight details to the email id – mahak.agarwal14@gmail.com. Yatra has hold my amount since 72 hours for a non-confirmed booking and even […]

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While doing the booking of my bus Ticket app got crashed and money debited

Posted on by Consumer Court
Name of Complainant Abishek Kumar Choudhary
Date of ComplaintOctober 23, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

When i was booking my bus ticket from Hyderabad to Patna for 23rd oct in last step of the process that is in payment section i started payment through upi by using gpay the transation get successful and money debited but didn’t get any conformation in yatra app, i waited in the same page for […]

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Money got deducted but booking hasn’t happned

Posted on by Consumer Court
Name of Complainant Soubhagya Ranjan
Date of ComplaintOctober 14, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

On 13 October 2022, i was trying to book hotel on yatra website but in that process my money got deducted but booking hasn’t happned. I waited for some time still i haven’t receive any mail or text message My yatra acount linked to phone no – 7008170788 I am very unhappy with this service, […]

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I made a payment for a bus booking from Tiruchendur to Vellore on 10th October 2022 but the ticket is not booked

Posted on by Consumer Court
Name of Complainant Mohamed Irsath
Date of ComplaintOctober 12, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I made a payment for a bus booking from Tiruchendur to Vellore on 10th October 2022 but the ticket is not booked I made the payment through Gpay of amount 957. Attached the screenshot for your reference. Please help me to get the refund from Yatra.com I made a payment for a bus booking from […]

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No support for error in TDR filing

Posted on by Consumer Court
Name of Complainant Vipin
Date of ComplaintSeptember 25, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I could not file TDR due to Yatra website and app giving error while filing TDR, there is no calling number for yatra to get immediate response on this. I have sent mail on rail@yatra.com and support@yatra.com but no response. My train departure time is 05:40 AM 25- September 2022 but due to chart prepared […]

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