Yatra not processing refund and defrauding customer

Name of Complainant Sayan Pal
Date of ComplaintDecember 15, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Sayan Pal:

This email is with reference to your flight booking under Yatra reference no. 0204220068408.

We would like to inform you that a refund of INR 19838 for your booking has been processed on 22 NOV 2022.

Further, the private sector banks may take 2-3 working days and public sector banks may take 5-7 working days to credit the amount into your account

Disclaimer: Promotional Discount, Yatra Convenience fee & Insurance charges are non-refundable.

Yatra charges a non-refundable online convenience fee at the time of booking for providing multiple travel options, intelligent search, and seamless online booking experience to its customers.

We thank you for your patience and patronage.

Where is the refund? Such a fraud organisation.

Image Uploaded by Sayan Pal:

One thought on “Yatra not processing refund and defrauding customer

  1. Hi, Greetings from Yatra.com! We would like to inform you that as per records, you are already in conversation with us on the email thread under Interaction Id: 34740398. Please be rest assured we are working on your concern and will get back to you with an update on the same email thread. We appreciate your patience in the interim. Regards, Yatra Care

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