While doing the booking of my bus Ticket app got crashed and money debited

Name of Complainant Abishek Kumar Choudhary
Date of ComplaintOctober 23, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Abishek Kumar Choudhary:

When i was booking my bus ticket from Hyderabad to Patna for 23rd oct in last step of the process that is in payment section i started payment through upi by using gpay the transation get successful and money debited but didn’t get any conformation in yatra app, i waited in the same page for more then 30min but not any change in the app page.
please help , the amount was Rs.6096 from which Rs.250 was some discount.
Rs.5846 get debited from my kotak mahindra bank account.
kindly please help.

Image Uploaded by Abishek Kumar Choudhary:

While doing the booking of my bus Ticket app got crashed and money debited

One thought on “While doing the booking of my bus Ticket app got crashed and money debited

  1. Dear Abishek. Greetings from Yatra.com! We are sorry to hear about the issue you faced while making payments on our portal, request to kindly share the email ID used at the time of booking for us to check and take it further. Thank you.

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