Wakefit

Product not replaced after the original product was damaged

Posted on by Consumer Court
Name of Complainant Raghavendra Joshi
Date of ComplaintAugust 21, 2023
Name(s) of companies complained against
Category of complaint Utilities
Permanent link of complaint Right click to copy link

I ordered an item (order number ORDER2023088IKUGh) from Wakefit store in JP Nagar Bangalore on 5th August 2023. The product got delivered on 8th August 2023. The product was damaged & I raised the complaint (ticket number 1533481) on the same day with photos & video. After multiple calls & chats, they agreed to replace […]

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Wake fit doesnt offer return placed on its website but accepts if its from amazon

Posted on by Consumer Court
Name of Complainant Manish
Date of ComplaintAugust 3, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I placed an order for the mattress cover from wakefit on 31st of july. However the product size placed was an wrong size . Wakefit is now denying to take back the product inspite of it being unused. The same product on amazon has 7 day return and exchange policy whereas their own website isnt. […]

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Delay in installation

Posted on by Consumer Court
Name of Complainant Vishwajit
Date of ComplaintJuly 7, 2023
Name(s) of companies complained against
Category of complaint Home & Garden
Permanent link of complaint Right click to copy link

I ordered tv unit from wakefit on 23 June. Got it delivered on 3 July but no installation happened on that day. Reason for no installation was the delivery guy didn’t bring the required drillbit for wall mount. Further he assured that installation will be done in next 48 hours. After waiting for 48 hours,vi […]

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i purchased a wakefit mattress from amazon on 4th of may coz of size issue we returened to the seller n they picked up on 24th may n received by 28th may i got call many times from wakefit on my registered number 6385554320 to take my claim of refund back from amazon and now amazon says they cant return its seller based product so wakefit will only do

Posted on by Consumer Court
Name of Complainant Divya
Date of ComplaintJune 22, 2023
Name(s) of companies complained against ,
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

now not wakefit is saying till we wont take our claim back we wont give u refund even they had received product 20 days before almost ,n amazon says do not take ur claim back else we cant help u in refund as well …no one is listening to us the price is of 11500 […]

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Cheap Quality Products and Pathetic Service

Posted on by Consumer Court
Name of Complainant Gaurav Kumar
Date of ComplaintJune 17, 2023
Name(s) of companies complained against
Category of complaint Home & Garden
Permanent link of complaint Right click to copy link

I have placed an order of product Wakefit Napper Sofa – 2 Seater on 20-Jan-2022. The first complaint is regarding the delivery. They took almost more than a month to deliver the product. The product has 3 Years of warranty for any sagging issue. Now I have raised a complaint about the sagging issu on […]

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Damage product

Posted on by Consumer Court
Name of Complainant Ashmita Guha
Date of ComplaintJune 8, 2023
Name(s) of companies complained against
Category of complaint Home & Garden
Permanent link of complaint Right click to copy link

They sell cheap quality product they deliver scrap with warranty and once the product break they will say usage damage they are making customers fool Damage product was last modified: June 8th, 2023 by Consumer Court

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Refund

Posted on by Consumer Court
Name of Complainant Himanshu Gautam
Date of ComplaintMay 26, 2023
Name(s) of companies complained against
Category of complaint Home & Garden
Permanent link of complaint Right click to copy link

I would like to share my extremely unsatisfactory experience with the purchase of a Safari High Back Nylon Base Office Chair (Black & Grey), ordered from Wakefit. I placed my order on 7th May 2023. It was scheduled to be delivered to me by 11th May 2023. On 8th May I got a call from […]

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Delivery and Refund

Posted on by Consumer Court
Name of Complainant Arpit Jain
Date of ComplaintMay 25, 2023
Name(s) of companies complained against
Category of complaint Home & Garden
Permanent link of complaint Right click to copy link

I would like to share my extremely unsatisfactory experience with the recent purchase of the Dreamer 3+2 Sofaset from your Gurgaon outlet (MG Road) on 22nd April. When I made the purchase, I was assured that if I paid upfront, the delivery could be made within 7 days as I needed the sofaset urgently. However, […]

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Delivery and order issues

Posted on by Consumer Court
Name of Complainant Venkat ramana
Date of ComplaintMay 23, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have ordered 3 products from wakefit first I had issues with delivery of 1 product and now my ordered item is being changed saying they don’t have that material and they tried to compensate with bedsheets and now they are saying that is also not available. Having calls emails which are giving me nightmares […]

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Cheating by Wakefit

Posted on by Consumer Court
Name of Complainant Vitesh Dhawan
Date of ComplaintMay 17, 2023
Name(s) of companies complained against
Category of complaint Home & Garden
Permanent link of complaint Right click to copy link

My wife purchased a star gaze recliner from wakefit. First of all, the product was delivered after 1 month (while it was promised in 20 days). After 3 days, the recliner stopped working (nails started coming out). I immediately called the wakefit customer care and they asked me to send the pictures & videos. After […]

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