Vodafone’idea

Wrong Commitment to the customer and retaining the customer

Posted on by Consumer Court
Name of Complainant Bharath
Date of ComplaintOctober 10, 2020
Name(s) of companies complained against
Category of complaint Utilities
Permanent link of complaint Right click to copy link

Hi, I am using this vodafone postpaid number for very long time and  happy with that.But recently i had a wrong commitment from customer care and they are not ready to honor the same. On 29th August 2020.i requested for Portable.since the Vodafone dose not have  E-sim Facility for the customer.and i got a call […]

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Billing Issues

Posted on by Consumer Court
Name of Complainant KASHYAP SHAH
Date of ComplaintSeptember 29, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Dear Team, Vodafoneidea Postpaid I have been facing network issues by Vodafoneidea (VI) from past more than two years, i have complained to customer care many times but always i have been fooled by fake promises and also i have been fooled and cheated by them and looted my hard earned money. Now when i […]

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Vodafoneidea Billing Issues

Posted on by Consumer Court
Name of Complainant Kashyap Shah
Date of ComplaintSeptember 29, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Dear Team, Vodafoneidea Postpaid Number I have been facing network issues by Vodafoneidea (VI) from past more than two years, i have complained to customer care many times but always i have been fooled by fake promises and also i have been fooled and cheated by them and looted my hard earned money. Now when […]

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BILLING AND NETWORK ISSUES

Posted on by Consumer Court
Name of Complainant Kashyap Shah
Date of ComplaintSeptember 29, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

This is such a shamefull situation from your side that this is not being consider from your side as i am going through such bad medical condition due to this reason i am unable to pay my bill and this is my situation where is am not provided any help from VI team. After complaining […]

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Without notification plan change and customer care share fake information

Posted on by Consumer Court
Name of Complainant Gaurav Sharma
Date of ComplaintSeptember 28, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

Hi VodafoneIdea Team, I am using Vodafone Idea Postpaid from the last couple of years. My monthly rent was ₹. 199 + GST tax per month. I got the call on 18 September from Vodafone Customer representative that with my current plan Amazon Prime is free. I clearly said that I don’t need any such service. I […]

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VI network and billing services

Posted on by Consumer Court
Name of Complainant Kashyap Shah
Date of ComplaintSeptember 25, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

This complain is regarding vodafoneidea, i have been fooled since past 2-3 years by not giving the service which i have been paying for since past 4 years. I have been thuged and cheated by vodafone idea many times by sending wrong bills and now i have not paid the bill for 2 months they […]

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Wrong Charging of VAS services by VodafoneIdea

Posted on by Consumer Court
Name of Complainant Gaurav
Date of ComplaintSeptember 18, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

Today I too have received a sms from Vz-ViCMS stating that “Hello! Thank you for downloading FUN Portal from CARBUN8. You have been charged Rs.22” But surprisingly I haven’t downloaded any services. While calling on the helpline no. 198 of Vodafone Idea, they say no services activated but you have been charged. request TRAI -Telecom Regulatory […]

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Vodafone recharged failed but amount deducted from account

Posted on by Consumer Court
Name of Complainant Kartik Lodh
Date of ComplaintJune 19, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

To, Since 10-June-2020, I recharged my Vodafone number 7507311237 two times and in the first attempt I was tried it via my Vodafone App were payment gateway is gpay (UPI) and after I got an unsuccessful message recharge I re-tried via paytm where I got successful recharge message in this case both recharged amount is […]

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unexplained mobile usage charges

Posted on by Consumer Court
Name of Complainant Victor Sundarsingh
Date of ComplaintJune 10, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

I am a senior citizen and my Children are settled I USA. They invited me to visit them at their own expense in December 2019. Hence, I took international roaming where incoming sms are free and incoming, outgoing calls, data usages are charged additionally. I took this option because I have to pay housing society […]

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Cheated by VodafoneIdea

Posted on by Consumer Court
Name of Complainant Biman Chandra
Date of ComplaintApril 19, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

Repeatedly changes the plans to a higher plan of two of my postpaid numbers (9088019643 and 9088019644). These numbers are being used by my aged parents. They do not require higher plans and facilities. Hence, minimum plan have been subscribed by me. Even after informing Vodafone about not changing the plans they keep on changing […]

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