Vodafone’idea

Money deducted unknowingly

Name of Complainant VIJAY
Date of ComplaintAugust 10, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I received a message from VZ-ViCMS stating that I had chosen to access contakt gaming service and I was charged Rs.25, deducted from my phone balance. Again I received another message that said I had activated callertunes and was charged Rs.66. Seriously I was shocked and very upset on Vi for these type of actions. […]

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Doing a wrong commitment to the customers

Name of Complainant Aftab Hussain
Date of ComplaintAugust 3, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

My Name is Aftab Hussain and i am using this no 9830106059 since 10 to 11 years in postpaid in Vodafoneidea, i am happy with the service but from since last 2 months i am not satisfied with the service because in my last 2 bill i have charged a huge amount for VAS which […]

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No services/network

Name of Complainant Dharmendra Patel
Date of ComplaintJuly 11, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

My secondary number is not getting network in international roaming and its been 2 months, no update from Vodafone idea. No services/network was last modified: July 11th, 2022 by Consumer Court

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SIM REPLACEMENT

Name of Complainant PunnaReddy.Induri
Date of ComplaintJune 4, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

As my sim suddenly disappeared the network in my mobile and i am not able to make any calls & messages. So I reached the VI store,DonkaRoad ,Guntur. One of the customer care executive Ms. Renuka said that i have to pay Rs. 150/- for sim replacement as per company policy, I said, I am […]

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Overbilling of INternational roaming charges in USA visit

Name of Complainant Sanjay Bhattacharyya
Date of ComplaintMay 3, 2022
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

In billing period 18th Jan to 17th Feb 2022 received International roaming charge of Rs.6316.48. I have sent to customer care my mobile calls screen shots during that period., and it does not match to the details provided by vi about USA roaming. I have not used data of Vi and all calls and s […]

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About deduction of money

Name of Complainant Brijesh Kumar
Date of ComplaintApril 5, 2022
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

The message has come regarding the FUN PORTAL on my VI sim deducting Rs 20 from my phone balance. About deduction of money was last modified: April 5th, 2022 by Consumer Court

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Netflix Credit Issue

Name of Complainant Subir Kumar Ghosh
Date of ComplaintFebruary 7, 2022
Name(s) of companies complained against
Category of complaint Entertainment
Permanent link of complaint Right click to copy link

I have recently taken this connection from VI Store 20 december 2021. At the time of redeem my netflix claim on dated 02/01/2022, i received an sms of gift credit Rs. 5988/- in my netflix account from VI. But this amount not credited to netfilx account and showing that netflix validity will expire 27th may […]

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Fraud messages

Name of Complainant NISHANT
Date of ComplaintFebruary 7, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I received 3 messages since 8 Nov 2021 to till date that is debit of rupees , but no any rupees debit from my account kindly search this person who send this type of msgs to people and punish them very hardly Fraud messages was last modified: February 7th, 2022 by Consumer Court

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SIM card not working

Name of Complainant Karthikeyan
Date of ComplaintFebruary 4, 2022
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

Dear Sir/Madam, My wife is having the VodafoneIdea prepaid connection. From 20-01-2022 evening onwards her sim card is not working. I went directly to the VI store and informed them, and they were instructed to change the new sim, but the proof holder must come to the VI store to get the sim card. Unfortunately […]

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Vodafoneidea charged Rs.25 for Handset inbuilt Games

Name of Complainant Pramod
Date of ComplaintFebruary 4, 2022
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

I never accessed such games nor I have payment setup in playstore. Still I am getting charged. Below is the message: Hello! Thank you for choosing to access Handset Inbuilt Games, You have been charged Rs. 25. Date: 21 Jan 2022 Vodafoneidea charged Rs.25 for Handset inbuilt Games was last modified: February 4th, 2022 by […]

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