Vodafone

Change of plan before disconnection even after request not to change plan, and charging excess amount, not giving correct info., repeatedly copy pasting the same matter, diverting the topic by VODAFONE staff.

Posted on by Consumer Court
Name of Complainant Vani Prasad
Date of ComplaintJune 14, 2019
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

Dear Sir, Please see my requests and in return actions received from IDEA 12-02-2019-2:36PM – mail to disconnect mobile number, with a request to not to change plan or not to continue. 12-02-2019, 5:19PM- request to discontinue with a statement that the phone is not in use since long time. 13-02-2019, 9:01AM- mail received with […]

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Fraudulent Charge on My Account – 9986164126

Posted on by Consumer Court
Name of Complainant Mohammed Toufeeq
Date of ComplaintJune 13, 2019
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

Hi Team, Am using 9986164126 (Mohammed Toufeeq) from more than 12 years now and I have been constantly complaining about the additional charge on my account, due to pop up or WAP messages impacting my monthly bill, tried reaching customer service who doesnt understand customer need and make me wait for more 1.5 hour on […]

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Deceiving me to get postpaid sim

Posted on by Consumer Court
Name of Complainant Gouri
Date of ComplaintJune 13, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

hello .. I Gouri with the number 9900479083 , changed my identity details as the proof for the sim in Bengaluru. And was deceived to get a post paid sim saying when I change the documents/proofs for the sim I can only get post paid sim and not pre paid .. where it is possible […]

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Legal Threat from Vodafone Mini Store

Posted on by Consumer Court
Name of Complainant Manabendra Nag
Date of ComplaintJune 13, 2019
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

To convert my postpaid account (9733532121) to prepaid took 3 month due to the unnecessary delay from the below branch. Vodafone Mini Store 47, P O P S, Nimtala, 251, KP Chattaraj Rd, GoraBazar, Berhampore, DIST-Murshidabad West Bengal, PIN- 742101, India We paid the last outstanding amount but still they are asking for another 1 […]

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Even after porting to Airtel, i am receiving bills with monthly rental charge from Vodafone

Posted on by Consumer Court
Name of Complainant Manpreet Kaur
Date of ComplaintJune 13, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I had ported my number from Vodafone to Airtel 1-2 months back. I cleared the dues of Vodafone for April and number was successfully ported. And to my surprise, I received bill of Rs.75.97 from Vodafone for May cycle. This is height of customer loot and cheating. Even after porting to Airtel, i am receiving […]

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Debiting of balance of Rs 2400/- approx for data while Roaming

Posted on by Consumer Court
Name of Complainant Bijay Prakash
Date of ComplaintJune 12, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Dear Sir I have complained on 7th June 2019 for wrongly debiting my credit balance of Rs 2400/- on 31st May 2019 while my mobile was on international roaming. Inspite of three days being passed, no response to refund the balance is initiated by you. Please take up complain at once and refund the wrong […]

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Vodafone cheated

Posted on by Consumer Court
Name of Complainant Bhaskar Chatterjee
Date of ComplaintJune 12, 2019
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

I have a Vodafone postpaid connection 9748566455, send a message for the port to 1900, after some time call received from the back end convinced me to convert into prepaid. I have to go to the Vodafone store located at Dumdum Motijhil, after discussing paid Rs.470 for prepaid and 249 for FRC on 8th June […]

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I didn’t get a minimum internet speed

Posted on by Consumer Court
Name of Complainant Fijin Johny
Date of ComplaintJune 12, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I am using Vodafone Kerala prepaid connection. I recharged many times with rupees 401 , the unlimited data plan . But I only gets 2G network speed only. I didn’t get a minimum internet speed was last modified: June 12th, 2019 by Consumer Court

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Network Issue

Posted on by Consumer Court
Name of Complainant Niteen Kumar
Date of ComplaintJune 12, 2019
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

I have complaint multiple times for network issue but they are not providing the correct resolution . I have told them that I am in kolkata now and Idea 4G is not available . Currently the signal strength is weak and Internet connectivity is 2G .   Please ask the operator to rectify the issue […]

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Refund of recharge

Posted on by Consumer Court
Name of Complainant Prateek
Date of ComplaintJune 11, 2019
Name(s) of companies complained against
Category of complaint Utilities
Permanent link of complaint Right click to copy link

I had current running plan of Rs. 399 for 84 days valid till 2nd July. By mistake I again recharged Rs. 399 today. As a result, my previous remaining balance recharge (till 2nd July) is getting exhausted. I requested Vodafone to either refund the balance (today’s recharge) or extend my balance tenure from 2nd July […]

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