| Name of Complainant | siham fahim |
| Date of Complaint | June 1, 2023 |
| Name(s) of companies complained against | Travelgenio |
| Category of complaint | Airlines |
| Permanent link of complaint | Right click to copy link |
i booked with travelgenio three years ago and they cancled my trip because of corona untill now i never got my money i email them and nothing from them refund was last modified: June 1st, 2023 by Consumer Court
Read More...| Name of Complainant | siham fahim |
| Date of Complaint | June 1, 2023 |
| Name(s) of companies complained against | Travelgenio |
| Category of complaint | Airlines |
| Permanent link of complaint | Right click to copy link |
i booked with travelgenio three years ago and they cancled my trip because of corona untill now i never got my money i email them and nothing from them refund was last modified: June 1st, 2023 by Consumer Court
Read More...| Name of Complainant | Mohamad ali Mustapha |
| Date of Complaint | January 15, 2023 |
| Name(s) of companies complained against | Travelgenio |
| Category of complaint | Airlines |
| Permanent link of complaint | Right click to copy link |
Hi, i booked a flight tickets for my wife and i. Travelgenio cancelled the tickets They promised that they will pay the refund they did not Cancelled tickets, refund not paid(been 7 months) was last modified: January 15th, 2023 by Consumer Court
Read More...| Name of Complainant | Angela Palma |
| Date of Complaint | December 8, 2022 |
| Name(s) of companies complained against | Travelgenio |
| Category of complaint | Tours & Travels |
| Permanent link of complaint | Right click to copy link |
I have purchased in 2021 a trip using Travelgenio to go to CostaRica for an amount of 1499,17 euros. For reasons linked to Covid (not possible to transit in US) I had to cancel that booking. I had therefore a credit with United that I have used (always through Travelgenio, not possible to have it […]
Read More...| Name of Complainant | mohammad firoz ahmad khan |
| Date of Complaint | August 18, 2022 |
| Name(s) of companies complained against | Travelgenio |
| Category of complaint | Airlines |
| Permanent link of complaint | Right click to copy link |
my air ticket already cancellation 8th June 2022 but my amount not refund and no any notification on my account also my mail to refund amount i want to refund my due amount thanks refund my amount was last modified: August 18th, 2022 by Consumer Court
Read More...| Name of Complainant | Wonhyong Lee |
| Date of Complaint | July 29, 2022 |
| Name(s) of companies complained against | Travelgenio |
| Category of complaint | Airlines |
| Permanent link of complaint | Right click to copy link |
Travelgenio has taken more than 6 weeks to process a simple refund request. Instead, it marked the refund as complete on its website even though it hasn’t paid back the refund. Outrageously, they refuse to answer any emails, and their call agents refuse to report this matter to the refund department. This is serious fraud, […]
Read More...| Name of Complainant | Abdullahi Mohammed |
| Date of Complaint | July 13, 2022 |
| Name(s) of companies complained against | Travelgenio |
| Category of complaint | Airlines |
| Permanent link of complaint | Right click to copy link |
My return ticket from Abuja to Edinburgh was cancelled due to Covid-19. I have contacted Emirates airlines regarding my return ticket and they advised me to contact the travel agent for refund, I have booked through Travelginio.i would like to rebook so I travel back to the UK soon. Many thanks and best regards. Flight […]
Read More...| Name of Complainant | Pasam |
| Date of Complaint | June 17, 2022 |
| Name(s) of companies complained against | Travelgenio |
| Category of complaint | Tours & Travels |
| Permanent link of complaint | Right click to copy link |
I have requested a name correction for my 6 year old kid (Just one alphabet to be removed) 72 hours before the departure, but they simply did not help. (I have called them several times during this period) to make the changes and they promised me that i will receive the change confirmation in an […]
Read More...| Name of Complainant | Priyanka Rathi |
| Date of Complaint | June 2, 2022 |
| Name(s) of companies complained against | Travelgenio |
| Category of complaint | Tours & Travels |
| Permanent link of complaint | Right click to copy link |
I am reaching out regarding a pending refund for our flight back from Delhi to Frankfurt on 15th January 2022. PNR: WIBJTG Travelgenio Booking code: 19204020 TICKET: 2289411538300 – Rathi Priyanka Anilkumar TICKET: 2289411538301 – Indurkar Shubham Shrikant I (Priyanka Rathi) and my husband(Shubham Indurkar) tested +ve for COVID and could not travel back to […]
Read More...| Name of Complainant | Kanav |
| Date of Complaint | May 23, 2022 |
| Name(s) of companies complained against | Travelgenio |
| Category of complaint | Tours & Travels |
| Permanent link of complaint | Right click to copy link |
I booked a ticket through travelgenio from Delhi to bangkok on 21st may 2022. Since then I have not received ticket or pnr and the airline said that no ticket has been booked. I request travelgenio to refund my money. No ticket or pnr generated was last modified: May 23rd, 2022 by Consumer Court
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