Cancelled tickets, refund not paid(been 7 months)

Name of Complainant Mohamad ali Mustapha
Date of ComplaintJanuary 15, 2023
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link
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Text of Complaint by Mohamad ali Mustapha:

Hi, i booked a flight tickets for my wife and i. Travelgenio cancelled the tickets
They promised that they will pay the refund they did not

Image Uploaded by Mohamad ali Mustapha:

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