Tataplay

Refund of online failed payment

Posted on by Consumer Court
Name of Complainant . Sridhar
Date of ComplaintNovember 5, 2022
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

On 20sep I paid Rs300/towards monthly subscription of my account Subscriber ID: 1320926171.I made payment through GPay. Unfortunately the payment failed and I received message from Tataplay about the same.They informed that the refund will be made within 5-7working days. As I did not receive any payment till September 30 I called customer number on […]

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Tata Sky channel drop from my mobile application

Posted on by Consumer Court
Name of Complainant saurabh dwivedi
Date of ComplaintNovember 4, 2022
Name(s) of companies complained against
Category of complaint Entertainment
Permanent link of complaint Right click to copy link

Dear this is the reference of issue regardind star chanels in tataplay. tatasky drop star sports 1 hindi from tataplay mobile app.i have pay the charges to tataplay for this chanel.same chanel visible in TV but block in mobile app.and says you can purchase different app subscription to watch the channel. my question is if […]

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refund not processed by tataplay since 4th oct 2022

Posted on by Consumer Court
Name of Complainant ID 1093587754
Date of ComplaintOctober 17, 2022
Name(s) of companies complained against
Category of complaint Entertainment
Permanent link of complaint Right click to copy link

Sir I have been customer of tataplay since more than 10 years ID 1093587754  But now due to poor quality of online service and inattentive customer care who donot listen to what we are telling them on the phone I am forced to write to you this email all 5 work orders raised from 4th […]

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after we stopped services on 1st July, balance continued to be deducted without our consent

Posted on by Consumer Court
Name of Complainant sgh s
Date of ComplaintOctober 17, 2022
Name(s) of companies complained against
Category of complaint Entertainment
Permanent link of complaint Right click to copy link

Sir I have been customer of tataplay since more than 10 years But now due to poor quality of online service and inattentive customer care who donot listen to what we are telling them on the phone I am forced to write to you this email all 5 work orders raised from 4th oct till […]

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Tata Play: Complaint of 4th oct 2022 ignored tollfree customer care do not listen

Posted on by Consumer Court
Name of Complainant sgh
Date of ComplaintOctober 13, 2022
Name(s) of companies complained against
Category of complaint Entertainment
Permanent link of complaint Right click to copy link

Sir I have been customer of tataplay since 10 years But now due to poor quality of online service and inattentive customer care who donot listen to what we are telling them on the phone I am forced to write to you this email Issue 1 My complaint references 3WAKIWCO and 3WAMV9AW both dated 4th […]

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Tata Play: Extreme harassment in issue resolution for 15 days

Posted on by Consumer Court
Name of Complainant Dr. Minakshi Bhattacharyya
Date of ComplaintSeptember 26, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I am customer of tataplay from the past 15 years. However, recently for the past 15 days I am facing extreme harassment with a complaint resolution. I am a doctor and a senior citizen. With this kind of harassment from tataplay, I am extremely frustrated and therefore, I am raising this issue here. Following is […]

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Complaint about TataPlay

Posted on by Consumer Court
Name of Complainant SHEIK UMAR A
Date of ComplaintSeptember 25, 2022
Name(s) of companies complained against
Category of complaint Entertainment
Permanent link of complaint Right click to copy link

Tataplay recharge unsuccessful transaction. Money debited from my wallet. Amount has not been credited yet to my account. Its been 23 days but there is no resolution provided yet from Tataplay. Complaint about TataPlay was last modified: September 25th, 2022 by Consumer Court

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TataPlay Binge scam

Posted on by Consumer Court
Name of Complainant Biju
Date of ComplaintSeptember 24, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi i have requested for a HDMI cable through TATAPlay customer care(24 Sept, 2022), but instead along with delivering the cable, technical person made changes on TATAPlay Pack and added TataPlay Binge 59.00 monthly plan, without asking or taking approval, understand about the same changes once checked the SMS. then tried to cancel this plan […]

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Replacement of 4K UHD setup box to new Android 4K box

Posted on by Consumer Court
Name of Complainant Rupesh Pathak
Date of ComplaintSeptember 20, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

i got a call from Tataplay service center that company is replacing 4K UHD Box with Android 4K box, 3 times they had called me for this.Now they are not replacing the box, doing drama. Customer care is not at all helping.Its been 11 days i have registered a complaint. Replacement of 4K UHD setup […]

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Tata Play Account not getting suspended

Posted on by Consumer Court
Name of Complainant Jyotishko Banerjee
Date of ComplaintSeptember 20, 2022
Name(s) of companies complained against
Category of complaint Entertainment
Permanent link of complaint Right click to copy link

I have the following grievances 1. I requested on 09.09.2022 to suspend my account as I was proceeding out of station.To my horror, when I checked, I found that no action had been taken and money was being deducted regularly. YOU MAY CHECK ON YOUR COMPUTER MULTIPLE CONVERSATIONS/REQUESTS TO YOUR ASSOCIATES during intervening period. Yesterday […]

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