SWIGGY

Charging from customers itself after thier failures of not delivering it on time

Posted on by Consumer Court
Name of Complainant Shubham chauhan
Date of ComplaintMay 2, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have ordered my food online from swiggy at 2.10 pm and they told that it will deliver within half and hour and after one hour also they cant deliver it. So i requested to cancel it because you failed it to deliver it on time but instead they started to tell there policy that […]

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Not providing refund for missing items

Posted on by Consumer Court
Name of Complainant Vishnu sagar v
Date of ComplaintMay 2, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Items were missing from my order for order #102485210337 but when I asked for refund they denied saying we are unable to find out the issue,I’m fed up of follow-ups. Even though it’s not a big amount I don’t know how many people they have cheated in this manner. Not providing refund for missing items […]

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Swiggy didn’t deliver my order

Posted on by Consumer Court
Name of Complainant Tanmoy Ghosh
Date of ComplaintApril 25, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

On 23/04/2021 I ordered in Swiggy for my lunch at 3 PM. In the app it was showing delivery time at 3.35 PM. Even at 4 PM I didn’t get the delivery. In the app delivery partner’s position was not moving for long time. His phone number was not reachable. Then I tried to reach […]

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Nonveg food delivered instead of Veg foo

Posted on by Consumer Court
Name of Complainant Shivkumar
Date of ComplaintApril 18, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

had ordered Veg dish Neruppu Paneer 21 from Thalaivars Biryani via Swiggy food delivery. but unfortunately they delivered Non veg which my Wife took it who is pure vegetarian. They not only sent wrong food they have disturbed the sentiment of my wife who is born Vegeteranian. Order No: 101631343689 Restaurant Thalaivars Biryani I need […]

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Food delivery from Swiggy

Posted on by Consumer Court
Name of Complainant Palavi
Date of ComplaintApril 18, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi, I ordered food(contains Mango milkshake, fries, samosa) of Rs 205/- from Swiggy on dated 11th April 21. There were no any mango pulp used in the shake, it was just a condensed milk. When i complained about this to Swiggy, they denied to provide the refund for the item in my original payment mode. […]

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Complaint against Swiggy for delivering non veg food to me (I am vegetarian)

Posted on by Consumer Court
Name of Complainant Anurag Pandey
Date of ComplaintApril 11, 2021
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

I have ordered a food from swiggy  Order #100024216623, and instead of paneer chilly they send chicken chilly. I have raised a complaint to them but didn’t hear anything from them and even there customer care is so rude. Complaint against Swiggy for delivering non veg food to me (I am vegetarian) was last modified: […]

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Wrong delivered item

Posted on by Consumer Court
Name of Complainant TAPAS KUMAR PATRA
Date of ComplaintApril 11, 2021
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

I have ordered chicken biriyani on swiggy app from Biriyani Blue Delhi.But they have served me some other biriyani not chicken.i have eaten two chunks than got to know that is not chicken biriyani,May be mutton or beef.It hurts my religious emotions. Wrong delivered item was last modified: April 11th, 2021 by Consumer Court

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ORDER NOT DELIVERED

Posted on by Consumer Court
Name of Complainant Manjeet
Date of ComplaintMarch 30, 2021
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

I want to complaint against swiggy against order no 99828954374..they after taking approx 2 hours didnt deliverd order and send me the attached message..why swiggy wasted my so much time. ORDER NOT DELIVERED was last modified: March 30th, 2021 by Consumer Court

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Refund on Payment paid twice

Posted on by Consumer Court
Name of Complainant Vamsi
Date of ComplaintMarch 14, 2021
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link

I paid twice for the order because Swiggy showed me that payment not received and will refund will be sent with in 2-4 business days. So I again paid on the order due to urgency, When raised a complaint on this they are ready to take words but not giving refund on which I paid […]

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Swiggy company do work against consumer protection act

Posted on by Consumer Court
Name of Complainant Navneet
Date of ComplaintMarch 14, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Swiggy company cheats customer . It charges 180% from customer and not take any responsibility for delivering the order Swiggy company do work against consumer protection act was last modified: March 14th, 2021 by Consumer Court

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