SWIGGY

Misbehaving

Posted on by Consumer Court
Name of Complainant Aditya
Date of ComplaintFebruary 5, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Dear sir/ma’am I would like to inform you that from your side your executive agent said to me on chat that we have put your replacement order and you don’t have to pay any other amount and when delivery boy came to my house with my replacement order he said that you have pay 206rs […]

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Non delivery of the order

Posted on by Consumer Court
Name of Complainant Alok
Date of ComplaintFebruary 5, 2022
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

Two issues 1. Received the order after 1:30-2 hours. 2. Received the wrong order. I ordered 3 burgers and a sandwich & instead got .. I frankly don’t know what I got. Can’t even call it a sandwich. Order #126127098187 Non delivery of the order was last modified: February 5th, 2022 by Consumer Court

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Swiggy customer care

Posted on by Consumer Court
Name of Complainant Sai tarun Tej reddy
Date of ComplaintFebruary 4, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have placed my order and there was a delay in confirming my order, so i contacted for help and they provided me with a number which is coming as switched off, so i asked should i cancel my order and place a fresh order from different restaurent,as there is  a curfew going on swiggy […]

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Swiggy is forcing me to pay cancellation fee even after their fault

Posted on by Consumer Court
Name of Complainant Aman walia
Date of ComplaintFebruary 4, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered food from swiggy and it was more than half hour late and when I said them to cancel it they said they will cancel it but will levy all the amount of order as cancellation fee on my Next order and because of that I’m not able to order my food Swiggy is […]

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Swiggy told to refund a certain amount and did not

Posted on by Consumer Court
Name of Complainant Anurag Saxena
Date of ComplaintFebruary 2, 2022
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

I ordered items from instamart from swiggy and the item was defective so the customer service told me that they are refunding Rs 244 and Rs 15 as token but i checked and only rs 15 was refunded no body from swiggy called about rs 244 refund, so i called swiggy again to find and […]

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Cancelled my order without my concern!

Posted on by Consumer Court
Name of Complainant Sumeet Garang
Date of ComplaintFebruary 2, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Placed the order at 2am, the delivery partner calls at 3am and asks me to cancel the order with the reason being “the resturant is not open”. I contacted chat support and they told me the same thing which was a lie as I spoke to a person from the resturant (on the number which […]

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Swiggy refused to give refund

Posted on by Consumer Court
Name of Complainant Ayaan
Date of ComplaintJanuary 23, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered 3 things from a local restaurant , one was undercooked and the second one was rotten and tasted awful . I registered complaint and asked for a refund but swiggy agents said we won’t give you compensation on this as it’s their policy and i have received refund on previous orders . Swiggy […]

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Refusal of refund by Swiggy without providing me the 1 minute cancellation window facility as per swiggy policy.

Posted on by Consumer Court
Name of Complainant Srinivasa.M
Date of ComplaintJanuary 23, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Respected Sir/Madam, With regards to order no 124778130452: 1. On Sunday, the first order I was trying to make in A2B Koramangala branch but swiggy app was taking the order for A2B BTM branch, on the realization I cancelled immediately and got my refund. 2. Hence I tried making the second order, this time making […]

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Swiggy IOS mobile app order no 124097060510

Posted on by Consumer Court
Name of Complainant Jeyaprakash
Date of ComplaintJanuary 13, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Team, I have placed an Order#124097060510 on 1st Jan however due to Swiggy (IOS device) application error i did not get confirmation message for the payment I have made also i could not see the order along with order tracking details in Swiggy IOS mobile app. So I resubmitted the order#124096947409 (which was in the […]

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Over charging of money by the delivery boy

Posted on by Consumer Court
Name of Complainant Alin
Date of ComplaintJanuary 9, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

The amount shown on swiggy app for our order on Fahrenheit restaurent yesterday 8/01/2022 was Rs 203 but we were asked to pay 279 Rs an excess amount of Rs 76 as delivery boy said he was shown the amount as 279. Over charging of money by the delivery boy was last modified: January 9th, […]

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