SWIGGY

charged wrongly and service isn’t provided

Name of Complainant harsh vardhan
Date of ComplaintMay 23, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

ordered food on swiggy and received wrong items and they are not agreeing for any redressals and which is right under consumer protection act 2019 charged wrongly and service isn’t provided was last modified: May 23rd, 2022 by Consumer Court

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Complaint against swiggy & there delivery partner

Name of Complainant Rajdeep Singh
Date of ComplaintMay 23, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Actually I was pleased an order on swiggy from raju’s chacha ji restaurant around 12 A.M. which is picked by swiggy ‘s delivery boy named Jung Singh (his contact number 62837 08267) and he has marked the order delivered on application without giving me order items. After that he switched off his number. Order I’d […]

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Order got cancelled by Swiggy and Swiggy refused to refund for the order I paid for

Name of Complainant Zoaif Mohammed
Date of ComplaintMay 23, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered a Gemini Sunflower Oil on 21/05/2022 FROM Swiggy Instamart using Swiggy app and selected time slot between 3pm-4pm. When I did not receive any text or call from Swiggy or from delivery partner within the time slot then I wanted to call and complaint but they don’t have customer care number then I […]

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order not received from swiggy, but status shown that order delivered. prepaid order. money lost

Name of Complainant SHIVAM AGARWAL
Date of ComplaintMay 13, 2022
Name(s) of companies complained against
Category of complaint Corruption
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On 8rd of May 22 I have ordered around 13:00 pm but I have not received order and called so many times to delivery partner assigned to me but he has not received my calls AND DENIED THAT HE HAD CANCELLED THE ORDER AND RETURNED THE PARCEL. ORDER ID 135071201913 Around 13:45 pm delivery status […]

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Significantly higher prices in-app than in-restaurant menu.

Name of Complainant Dhiman Adhikari
Date of ComplaintMay 9, 2022
Name(s) of companies complained against ,
Category of complaint Consumables
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Restaurant chains like KFC, Burger King, McDonalds, etc have significantly higher prices in food delivery apps like Zomato, Swiggy, etc while also charging “Restaurant Taxes” that results in far higher charges than visiting the restaurant in person. Complaining and contacting Zomato or Swiggy has not yielded any results and they haven’t offered either an apology, […]

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Wrong order delivered by swiggy

Name of Complainant Santosh
Date of ComplaintMay 9, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Swiggy Delivered incorrect order from creamstone. I ordered Death by chocolate icecream and they delivered a strawberry icecream. When I raised a complaint with them, they said they will give feedback to the restaurant instead of attempting to correctly deliver a order replacement and issuing a refund. They finally agreed to issue a refund but […]

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Damaged Product Received

Name of Complainant Suresh
Date of ComplaintMay 8, 2022
Name(s) of companies complained against
Category of complaint Utilities
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I have ordered 5L Fortune oil bottle from instamart but I have received leaking oil bottle then I have raised a complaint to swiggy instamart people saying that damaged product received. Instamart customer people ask me to wait for 6hrs for the resolution after 2hrs I have asked for the status of my complaint they […]

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order not delivered

Name of Complainant sonal bhatia
Date of ComplaintMay 8, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Dear sir/mam Today I ordered chole bhature from curry leaves through your App and after 1 hours i received a call stating that your address is wrong and it could not be delivered whereas on the same address 4 days back I ordered manchurian chilli from curry leaves and it got delivered . today after […]

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Swiggy has not delivered my order

Name of Complainant Neelendra Singh
Date of ComplaintMay 7, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

On 3rd of May 22 I have ordered around 9:00 pm but I have not received order and called so many times to delivery partner assigned to me but he has not received my calls Around 10:45 pm delivery status updated as a delivered but when I confirmed then found that it has not been […]

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writing to you to raise an refund issue about: Online Food Ordering

Name of Complainant Rohith Murthy
Date of ComplaintMay 5, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Dear Sir / Madam, I am writing to you to raise an issue about: Online Food Ordering The issue that I have experienced was: We had placed an order with swiggy from restaurant ” KFC” 1 items. Wednesday Bucket x 1 Still restaurant has not confirmed the order within 3mins it is cancelled to order […]

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