SWIGGY

order not received from swiggy, but status shown that order delivered. prepaid order. money lost

Posted on by Consumer Court
Name of Complainant SHIVAM AGARWAL
Date of ComplaintMay 13, 2022
Name(s) of companies complained against
Category of complaint Corruption
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On 8rd of May 22 I have ordered around 13:00 pm but I have not received order and called so many times to delivery partner assigned to me but he has not received my calls AND DENIED THAT HE HAD CANCELLED THE ORDER AND RETURNED THE PARCEL. ORDER ID 135071201913 Around 13:45 pm delivery status […]

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Significantly higher prices in-app than in-restaurant menu.

Posted on by Consumer Court
Name of Complainant Dhiman Adhikari
Date of ComplaintMay 9, 2022
Name(s) of companies complained against ,
Category of complaint Consumables
Permanent link of complaint Right click to copy link

Restaurant chains like KFC, Burger King, McDonalds, etc have significantly higher prices in food delivery apps like Zomato, Swiggy, etc while also charging “Restaurant Taxes” that results in far higher charges than visiting the restaurant in person. Complaining and contacting Zomato or Swiggy has not yielded any results and they haven’t offered either an apology, […]

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Wrong order delivered by swiggy

Posted on by Consumer Court
Name of Complainant Santosh
Date of ComplaintMay 9, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
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Swiggy Delivered incorrect order from creamstone. I ordered Death by chocolate icecream and they delivered a strawberry icecream. When I raised a complaint with them, they said they will give feedback to the restaurant instead of attempting to correctly deliver a order replacement and issuing a refund. They finally agreed to issue a refund but […]

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Damaged Product Received

Posted on by Consumer Court
Name of Complainant Suresh
Date of ComplaintMay 8, 2022
Name(s) of companies complained against
Category of complaint Utilities
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I have ordered 5L Fortune oil bottle from instamart but I have received leaking oil bottle then I have raised a complaint to swiggy instamart people saying that damaged product received. Instamart customer people ask me to wait for 6hrs for the resolution after 2hrs I have asked for the status of my complaint they […]

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order not delivered

Posted on by Consumer Court
Name of Complainant sonal bhatia
Date of ComplaintMay 8, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Dear sir/mam Today I ordered chole bhature from curry leaves through your App and after 1 hours i received a call stating that your address is wrong and it could not be delivered whereas on the same address 4 days back I ordered manchurian chilli from curry leaves and it got delivered . today after […]

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Swiggy has not delivered my order

Posted on by Consumer Court
Name of Complainant Neelendra Singh
Date of ComplaintMay 7, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

On 3rd of May 22 I have ordered around 9:00 pm but I have not received order and called so many times to delivery partner assigned to me but he has not received my calls Around 10:45 pm delivery status updated as a delivered but when I confirmed then found that it has not been […]

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writing to you to raise an refund issue about: Online Food Ordering

Posted on by Consumer Court
Name of Complainant Rohith Murthy
Date of ComplaintMay 5, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Dear Sir / Madam, I am writing to you to raise an issue about: Online Food Ordering The issue that I have experienced was: We had placed an order with swiggy from restaurant ” KFC” 1 items. Wednesday Bucket x 1 Still restaurant has not confirmed the order within 3mins it is cancelled to order […]

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Items replaced in cary after placing order

Posted on by Consumer Court
Name of Complainant Smruti Das
Date of ComplaintApril 29, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

The items in my order was replaced by swiggy after i placed order Items replaced in cary after placing order was last modified: April 29th, 2022 by Consumer Court

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Received a Non veg order

Posted on by Consumer Court
Name of Complainant Rohit Kabra
Date of ComplaintApril 25, 2022
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

I ordered paneer from swiggy and they gave me non veg. this is so humiliating for a religious family and also not acceptable at all. Received a Non veg order was last modified: April 25th, 2022 by Consumer Court

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