SWIGGY

Food delivery is been delayed

Name of Complainant Imran Sheikh
Date of ComplaintAugust 7, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have placed an order from Mani’s cafe via Swiggy app at 8:48 am. And it’s already 9:46 am and food is still been prepared by the restaurant. Food delivery is been delayed was last modified: August 7th, 2022 by Consumer Court

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Swiggy has charged 100% of the amount as a cancellation fee.

Name of Complainant Mayank Agarwal
Date of ComplaintAugust 7, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Swiggy has charged 100% of the amount as a cancellation fee. I cancelled the order within 2 minutes and I was charged a 100% fee. Swiggy has charged 100% of the amount as a cancellation fee. was last modified: August 7th, 2022 by Consumer Court

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Received wrong item in last 2 to 3 times but till now we didn’t get any resolution

Name of Complainant Mahesh Dubey
Date of ComplaintAugust 7, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have order I have order triple rice. But I have received waste triple rice till now we didn’t get any resolution of this and then I have order 8 kg patato but I have received tomoto. I have also tell I want to return it but till now we didn’t get any resolution. In […]

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Delivering wrong food items and providing no support

Name of Complainant Siraj
Date of ComplaintAugust 6, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Swiggy promises but doesn’t help I very ordered biryani from lucky hotel as family biryani but got served only rice so when asked swiggy for help they asked for photograph I have to go to my dustbin remove the dirty papers and take a snap of it sharing it now Delivering wrong food items and […]

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Non veg food delivered instead of veg food

Name of Complainant Garvit Jain
Date of ComplaintAugust 3, 2022
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

I have ordered a veg biryani through siwggy from Biryani Shah restaurant but instead of delivering veg biryani they have delivered non veg biryani and I am jain customer and have ate some bites from the delivered order and they have hurt my religious sentiments and they have made a jain customer eat non veg […]

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Tried to kill by adding kerosene to the food

Name of Complainant Rudra Mohanty
Date of ComplaintAugust 3, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered food from Swiggy, and that food they delivered it smelled kerosene. This is not first time they have always torched me by this kind of behaviour. I have all the proofs which I have raised in social media. Need help at this time. Tried to kill by adding kerosene to the food […]

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Items missing & bad food quality order #142327195804.

Name of Complainant Ritesh
Date of ComplaintAugust 3, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi My ordered items are missing . I have ordered below items refer attach image . As soon as I rcvd my food I started opening the food packet. But dal makhani is missing.. I tried hard to connect your team& restaurant immediately but couldn’t connect cos only mailing will work as per your bot. […]

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Non vegetarian food delivered instead of vegetarian

Name of Complainant Sakshi verma
Date of ComplaintAugust 2, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

A restaurant named Snack hack delivered non veg food item instead of veg ordered on 20 july, 2022 through swiggy. Though they refunded the amount of that food item after complaining but did not take action against the restaurant. My sentiments have been hurt because I’m a pure vegetarian and unknowingly ate chicken. Non vegetarian […]

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Misappropriation of customer money

Name of Complainant Dhrubayan biswas
Date of ComplaintJuly 30, 2022
Name(s) of companies complained against
Category of complaint Corruption
Permanent link of complaint Right click to copy link

Swiggy committed to deliver in 35 mints and took extra charge but over one hour delivery didn’t made. Customer care only gave excuses and neither refund extra money which they had taken for delivery. Misappropriation of customer money was last modified: July 30th, 2022 by Consumer Court

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