SWIGGY

Non vegetarian food delivered instead of vegetarian

Name of Complainant Sakshi verma
Date of ComplaintAugust 2, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

A restaurant named Snack hack delivered non veg food item instead of veg ordered on 20 july, 2022 through swiggy. Though they refunded the amount of that food item after complaining but did not take action against the restaurant. My sentiments have been hurt because I’m a pure vegetarian and unknowingly ate chicken. Non vegetarian […]

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Misappropriation of customer money

Name of Complainant Dhrubayan biswas
Date of ComplaintJuly 30, 2022
Name(s) of companies complained against
Category of complaint Corruption
Permanent link of complaint Right click to copy link

Swiggy committed to deliver in 35 mints and took extra charge but over one hour delivery didn’t made. Customer care only gave excuses and neither refund extra money which they had taken for delivery. Misappropriation of customer money was last modified: July 30th, 2022 by Consumer Court

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I did not received my Ordered and status shows as delivered

Name of Complainant veeresh palled
Date of ComplaintJuly 27, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

My ordered did not delivered to me but status showing as delivered and even i raised compliant for this with Swiggy customer case and he tired to call the delivery partner for more than two times but no response from him. It is already 10:30 PM when i tried to order it from zomato that […]

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unable to get my refund> company is not even providing me any transaction proof

Name of Complainant aman
Date of ComplaintJuly 23, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

unable to get my refund> company is not even providing me any transaction proof. i have canceled a payable order in specific time. but its more then 3 days now. Swiggy is not refunding my money. They are just giving me reasons. They ask me for my bank statement. And i provided them. But when […]

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I ordered products…they have been shown wrong location….and I gave other location…..they even cancelled my order by own

Name of Complainant Ritik singh
Date of ComplaintJuly 22, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

They didn’t even refunded my money… cancelled my order and didn’t delivered on my address I ordered products…they have been shown wrong location….and I gave other location…..they even cancelled my order by own was last modified: July 22nd, 2022 by Consumer Court

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received Non-Veg in place of Veg in order from Swiggy

Name of Complainant Anuj Kumar
Date of ComplaintJuly 22, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered one paneer makhni roll (being a pure veg) from MealFul Rolls, even only veg option was marked while I was ordering. But I had received non-veg roll which I have eaten by mistake and rest I threw way. I have raised my concern to Swiggy, They asked image of the food that […]

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Swiggy not refunded my amount

Name of Complainant Pradeep
Date of ComplaintJuly 22, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have already raised the concern with written.. But still he is not helping and told me that amount is not refundable.. Pls help to check.. @my first mail to swiggy team Hello, I ordered yesterday 172 amount, image is attached now the issue is asper original image and dilivered item image both are different+ […]

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Cancellation of order and refund issue

Name of Complainant Nehal agarwal
Date of ComplaintJuly 22, 2022
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

I ordered a cake and had paid the amount already.The delivery boy called me but the call got disconnected. Then I again rang him but he didnt pick up the phone. Then 2nd or 3rd time when I rang him he said that now the order has to be cancelled as you didint pick up […]

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