SWIGGY

Refund promised and not given for the stake product delivery

Posted on by Consumer Court
Name of Complainant V Nithin umesh
Date of ComplaintJanuary 28, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have ordered on swiggy delivery was promised within 39mins but it was delivered after 90 mins and when asked the delivery agent he was rude in responding and when contacted the swiggy their representative promised me 239 refund but also confirmed its been refunded but when checked my bank it was nit done and […]

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Order not received after waiting 2 hrs 15 min

Posted on by Consumer Court
Name of Complainant Akash Singh
Date of ComplaintJanuary 27, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi I ordered from swiggy at 9 12 pm tonight and after 2 hours and 15 min they are saying we cannot be able to deliver now and refund my amount of 273 rs but now I don’t have any source to arrange food for me , it’s completely depressing and harassing.please do some justice […]

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ORDER NOT RECEIVED , MISSING ITEMS

Posted on by Consumer Court
Name of Complainant Harshita sharma
Date of ComplaintJanuary 27, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

This is to inform you that I have been regular buyer from your channel but yesterday I was totally disappointed by your service and customer support no one has helped me out . Poor customer support ( vipul and Aman L2 is the chat person) vipul called me don’t know how to talk. He didn’t […]

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Swiggy order not delivered but charged 100 %

Posted on by Consumer Court
Name of Complainant Laijing
Date of ComplaintJanuary 26, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered some items through swiggy. I got a message after some time telling that order been cancelled. However, 100% payment was charged claiming that cancellation charge. In fact, i have not cancelled my order. When I used help section, i was told that delivery agent tried to contact me, but i was not […]

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Fraudulent act by swiggy

Posted on by Consumer Court
Name of Complainant Mansi
Date of ComplaintJanuary 26, 2023
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

The Swiggy executive named mukta has been found cancelling the order the order even though its not been delivered within 2 hours , and this was done without my concern, the swiggy team has been cheating the customers by not delivering the food . I have asked them not to cancel my order instead initiate […]

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Swiggy order

Posted on by Consumer Court
Name of Complainant Kotapati Sureshnaidu
Date of ComplaintJanuary 24, 2023
Name(s) of companies complained against ,
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered an item from a restaurant called eatfit in swiggy. As I’m waiting for order after long gap swiggy agent called me and he was saying my item is not available, around one hour i waited so that i don’t want to cancel the order, after that the got cancelled automatically without any refund […]

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about a spoiled product i received and ordered through swiggy

Posted on by Consumer Court
Name of Complainant Tanisha
Date of ComplaintJanuary 24, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

i ordered a pizza through swiggy and the cheese of the ordered pizza was all stuck to the box of the pizza so i complained to swiggy customer care and asked them to take it back and please order but they refused and kept sending one message about providing the feedback to the respective teams […]

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Received Wrong Order From Swiggy

Posted on by Consumer Court
Name of Complainant Sanket Jain
Date of ComplaintJanuary 23, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Have ordered a sabzi roti combo and one papad. Have received wrong sabzi on talking with swiggy they said me they wont refund for papad. What will i do of that papad? Received Wrong Order From Swiggy was last modified: January 23rd, 2023 by Consumer Court

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Swiggy – Order Food item missing & Refund not given in full

Posted on by Consumer Court
Name of Complainant Gaurav Sharma
Date of ComplaintJanuary 22, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Swiggy is cheating its customer when it comes to refund. I odered a Pizza : Veg Extraveganza/Cheesy DIP/Garlic Bread all 3. Item missing was -Cheesy Dip-Odered food around 6.20PM on 22.1.2023 I called call center for refund they are doing part refund of the money. Which is cheating. Item not delivered, and still charging for […]

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I did not receive the food for which I have paid for it

Posted on by Consumer Court
Name of Complainant Santhosh L
Date of ComplaintJanuary 22, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I had ordered food in swiggy on 20.01.2023 (order no.157304872115) from the restaurant (chicking). I had ordered 3 items but I received 2 items only. The rapid booster burger was missing. I have immediately complained in swiggy helpline but they didn’t deliver the missing item or refunded the amount of Rs. 149. Due to this […]

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