SWIGGY

Food not delivered

Name of Complainant Sai guthurthi
Date of ComplaintFebruary 7, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered a food on swiggy and it shows , it will get delivered in 30 minutes. But after 3 hours order was cancelled and no reply given and no food delivered. As im hungry from last night.. i have no food. Please provide some compensation and also avoid those happenings in future. Food […]

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Order not delivered but Swiggy showing my order delivered

Name of Complainant 7017219882
Date of ComplaintFebruary 7, 2023
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

Dear team I would like informed that to you yesterday night place one order in swiggy app order number -158783090517 Amt-139 Order not delivered but swiggy app showing order delivered this clearly fraud Order not delivered but Swiggy showing my order delivered was last modified: February 7th, 2023 by Consumer Court

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I have ordered swiggy delivery kite but receive

Name of Complainant Rajeev Patil
Date of ComplaintFebruary 4, 2023
Name(s) of companies complained against
Category of complaint Internet Services
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I have ordered swiggy dilivery kite but I received it has became more than 25 days but the app is just showing after 24 hours delivery will be received, so now I my money back . I have ordered swiggy delivery kite but receive was last modified: February 5th, 2023 by Consumer Court

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Additional charges than restaurant but not informing the customer.

Name of Complainant Naredra
Date of ComplaintFebruary 4, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hello sir/madam When I compared the rates of restaurant from where I usually order in swiggy I see lot of difference in price but they are not informing to the customer. 1. min 25-30 rupees on each item 2. restaurant is already packing but swigging adding additional charges in the name of packing with these […]

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Non-delivery of Order Items already paid for.

Name of Complainant Alak Guha
Date of ComplaintFebruary 3, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Placed order for some food items from a food shop today at about 10A.M: Order Id -158474474310 . Little later food was dispatched from the shop with Swiggy delivery boy, who called me at my phone saying that he was not able to find the house no. I asked his location where he had parked […]

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Insect in food order from Swiggy

Name of Complainant Vishal Sinhal
Date of ComplaintFebruary 2, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Ordered food from sardarji londonwaley through swiggy and found a dead insect rolled inside roti/bread. Insect in food order from Swiggy was last modified: February 2nd, 2023 by Consumer Court

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Food not getting delivered

Name of Complainant Vineet Kumar
Date of ComplaintFebruary 1, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Swiggy cancelled my order with our my consent saying item is not available. I ordered upma due to medical issues and restaurant accepted the order. After that they said item is not available. Food not getting delivered was last modified: February 1st, 2023 by Consumer Court

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Charging for non delivered order

Name of Complainant Bhavesh goel
Date of ComplaintJanuary 30, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Swiggy was not not able to assign a delivery partner for my order . On a request for refund of money as they are not able to deliver the order, the have charged me 100% . Charging for non delivered order was last modified: January 30th, 2023 by Consumer Court

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Trying to take charges after expected timing of delivery is over.

Name of Complainant Krishnanshu agrawal
Date of ComplaintJanuary 28, 2023
Name(s) of companies complained against
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link

I ordered pizza from pizzahut on swiggy .First the app show 46 minutes expected timing after sometime the time increase to 1 hour even after 1 hour the pizza don’t come. I call to pizza hut hut the pizza hut already ready within 15 minutes but swiggy delivery not available. When i call swiggy helpline […]

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