SWIGGY

Swiggy Genie Stole My Order

Posted on by Consumer Court
Name of Complainant Sinjini Das
Date of ComplaintMarch 21, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

On 20th March 2023 I ordered food from a restaurant and then asked Swiggy Genie to pickup my order. Delivery partner was assigned, he picked up order from restaurant but did not update on the app that order was picked up. He was unreachable the entire time, kept cutting my call. I am at a […]

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Refund for cold food served

Posted on by Consumer Court
Name of Complainant Arushi bhatnagar
Date of ComplaintMarch 21, 2023
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

On march 10, at 10:17pm i ordered from La pinos using swiggy portal and paid ₹612/- which i received on march 11, 12:45am. Food was served cold and it was hard to chew. Since we were visiting a new place and has no equipment to reheat the food, we all had to sleep on an […]

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Order not delivered by swiggy

Posted on by Consumer Court
Name of Complainant Prateek khurana
Date of ComplaintMarch 20, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have ordered some items from swiggy instamart today and I have already made the payment online but swiggy delivery partner not contacted me or not visited to my address they just send me the message that your order is cancelled and we can’t provide refund for this. Your Swiggy order #138255042494811 has been cancelled […]

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Swiggy order not received

Posted on by Consumer Court
Name of Complainant Mohit Mittal
Date of ComplaintMarch 19, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Swiggy order not received Delivery executive take order from restaurant but not picking phone Swiggy says it delivered is few minutes and after 2 hours cancel the order Every time Swiggy do this Now Swiggy have to pay for this inconvenience Swiggy order not received was last modified: March 19th, 2023 by Consumer Court

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Order not received on time and no customer service agent available

Posted on by Consumer Court
Name of Complainant Ravindra Kumar
Date of ComplaintMarch 19, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I order few products at 3:18, I did not get order by 4:30 am when time was showing 30 min only, I paid late night charges as well, also no customer service agent was available. Order not received on time and no customer service agent available was last modified: March 19th, 2023 by Consumer Court

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Ordered a Mouse from Swiggy

Posted on by Consumer Court
Name of Complainant Samad
Date of ComplaintMarch 17, 2023
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I recently ordered a computer mouse from swiggy. Received a non working mouse. Got in touch with their customer care and they say you should contact portronics for that defect. I am pretty sure that now portronics guys will ask me to visit their service center. It is stupid that i spend 500 rs of […]

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Smelly chicken

Posted on by Consumer Court
Name of Complainant Srinivasa Rao
Date of ComplaintMarch 15, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi , I ordered a tandoori chicken on 9th March ,it delivered .from the chicken it is coming smell and even not cooked properly, immediately i called to dilevery boy ,he told to just with customer care we raised a complaint they told please send pics and to an provided mail id ,but they are […]

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Wrong food item

Posted on by Consumer Court
Name of Complainant Arka Chatterjee
Date of ComplaintMarch 12, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Respected Sir , With reference #161535197150 from Dum Safar I got wrong item and I asked for refund and ₹400 coupon was given which is totally unacceptable (and i didnt used also) to me because it’s half the amount I lost 819 rs and in form of coupon I never wanted wrong item was delivered […]

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Swiggy Instamart – Fake promotion campaign

Posted on by Consumer Court
Name of Complainant Ahmed
Date of ComplaintMarch 12, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I was planning to make a purchase of worth 400 on Swiggy Instamart app, but they had a promotion banner which said get gift box on orders above Rs.699. So I placed the order worth 700 expecting a gift box, but I didn’t. When contacted swiggy, they said it’s a surprise campaign and is for […]

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