SWIGGY

The pathetic customer support for refund

Name of Complainant Mohammed Raziuddin
Date of ComplaintMay 29, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Swiggy, a well reputed brand is now using cheap tactics to save money, they are looting people …..Recently I ordered some items and I got something missing in my order It was a chicken burger worth 129 rs I called the restaurant I called the support team I also emailed to them but they didn’t […]

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Food Item Package was spilt all over wasted food got wasted throw in dustbin shameful

Name of Complainant Anyesha Kundu
Date of ComplaintMay 29, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Food package was spilt and food was all over the package amd food is too spicey….Everything got wasted refund my money disgusting behavior swiggy moreover customer service doesn’t care Food Item Package was spilt all over wasted food got wasted throw in dustbin shameful was last modified: May 29th, 2023 by Consumer Court

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The Swiggy Web Portal Detected Wrong Location and Deducted my money

Name of Complainant Deepa Mourya
Date of ComplaintMay 27, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have Order Belgian waffle from swiggy and address placed is detected from my current location ,however they detected wrong location and cancelled my order with all money deduction So i want my money to be refunded back as this was the issue of web portal not detected y current location The Swiggy Web Portal […]

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Food Spillage

Name of Complainant Shanker Menon
Date of ComplaintMay 26, 2023
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

I had ordered from swiggy and upon delivery the box containing hot chicken Tikka masala was broken and spilled all over. When I complained to swiggy via their chat bot.. They only offered initially 1/3rd of the amount for the item as a refund. When I refused, their next offer was 2/3rds of the item. […]

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Swiggy cancelled order after making me wait for 1.5 hr

Name of Complainant Pavan
Date of ComplaintMay 26, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered food in swiggy on 25 may 2023 At 11:27 pm when i called them and ask about order they said it is being prepared and even assigned delivery person after 30 mins they called and said order can’t be process because it is not available while in call with executive. They informed me […]

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Missing and incorrect items

Name of Complainant Vijay
Date of ComplaintMay 25, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I ordered food from swiggy but order is different I ordered cheese pasta and Badam kheer thandai. My order was incomplete Missing and incorrect items was last modified: May 25th, 2023 by Consumer Court

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Swiggy delivery executive

Name of Complainant Preeti
Date of ComplaintMay 22, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

The delivery executive reached the society and created a huge fight scene with the security guards and even used abusive language. He was asked to park at a specific place but he ignored all rules and said “I come here regularly. Nobody can stop me.” In this fight, he even damaged all products that I […]

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