SWIGGY

Swiggy not refunding for rotten paneer

Posted on by Consumer Court
Name of Complainant Dr. Karishma
Date of ComplaintJuly 7, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I received paneer pack which is just 3 days away from expiry. Still i opened it to check and it was already sour and smelling. I complained regarding this but they said they can’t refund. It’s a paneer worth Rs80/- but the trust is lost forever. What if i had ordered something of higher price. […]

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my wallet to Swiggy someone made a payment,Paytm didn’t asked me OTP

Posted on by Consumer Court
Name of Complainant Jyoti
Date of ComplaintJuly 7, 2023
Name(s) of companies complained against
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link

Without even asking OTP payment done from my Paytm account to Swiggy. Who performed it and how did they processed it without asking OTP,I need complete details. I tried to get help from Paytm that’s useless did not get proper response. my wallet to Swiggy someone made a payment,Paytm didn’t asked me OTP was last […]

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Hair in my food

Posted on by Consumer Court
Name of Complainant Pooja yadav
Date of ComplaintJuly 7, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I received the order which had multiple hair in the order and the order was also delivered late. Since I am allergic to cheese, I open the sandwich to check whether they have put on some cheese on it or not. And while placing the order it was not mentioned that the sandwich will have […]

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Missing cold drink in my order

Posted on by Consumer Court
Name of Complainant Navneet Kumar
Date of ComplaintJuly 5, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Yesterday i had ordered from Bikkagane biryani using swiggy. Out of all items cold drink was missing and gulab jamun was already eaten half. I tried to reach to through chat and customer support but they are closing conversation and asking to send mail. I have sent 10 mails but they say review the order […]

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Swiggy delivered me the expired item today after an hour they refused to pay me back

Posted on by Consumer Court
Name of Complainant Vasikaran
Date of ComplaintJuly 4, 2023
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

I’ve ordered idly batter they delivered expired item that too after one hour made me waiting and tried to contact them after one he they came on line and refused to pay the delivery charges back. This is also a new way of doing business selling expired items and getting delivery charges Swiggy delivered me […]

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Order Cancelled without Consent by SWIGGY, No refund given for the personnel Coupon Used in Partial Payment of the order

Posted on by Consumer Court
Name of Complainant Vishal
Date of ComplaintJuly 3, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I placed an order (order id #171191365340) on 30 June 2023 on Swiggy for food, the total bill came out to be 306 rupees, I used UPI and a coupon for payment. I purchased the coupon from Paytm it was a 120 rupees coupon, so I paid the remaining 186 rupees via UPI. After waiting […]

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Account hacked

Posted on by Consumer Court
Name of Complainant Dawood ismail
Date of ComplaintJuly 3, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Order booked automatically in my swiggy account and automatically get canceled two time through chat. Interesting fact, while this was going on I am continuously typing my account has been hacked its a scam and customer executive not replying to my mail Account hacked was last modified: July 3rd, 2023 by Consumer Court

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Unfair means practised

Posted on by Consumer Court
Name of Complainant Krishna Chaitanya
Date of ComplaintJuly 2, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have ordered food from swiggy and they delayed it. As per their ads they state that if the food is delivered late or beyond 30mins it should be free. Moreover when I reached out to customer care they promised a coupon for 242/- on the same but I never received it. They are eventually […]

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Missing items and damaged product delivered

Posted on by Consumer Court
Name of Complainant Dheeraj Sharma
Date of ComplaintJuly 2, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have ordered (Order No#171306629121) chicken mandi family pack, Which basically include 4 chicken mandi pieces , tamato chutney and Mandi rice. but the order which got delivered to me had only Mandi rice no chicken pieces and no chutney in it . The mandi rice packet is also broker and the cover in which […]

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