SWIGGY

I recently ordered a product from Swiggy Instamart, but upon delivery, I found that the item was damaged. I immediately tried reaching out for assistance, but I have not received any helpful resolution from swiggy support team.

Posted on by Consumer Court
Name of Complainant Upasna Sankar
Date of ComplaintMarch 26, 2025
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I purchased a Mortein Mosquito Racquet from Swiggy Instamart yesterday. However, upon receiving and testing the product, I found it to be defective. When I press the button, it automatically starts making a sound, indicating a malfunction. I immediately contacted customer support regarding this issue, but instead of resolving it, I was asked to send […]

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Complaint Against Swiggy for Unjustified Late Order Cancellation and Service Deficiency

Posted on by Consumer Court
Name of Complainant Stephan Arepag
Date of ComplaintMarch 12, 2025
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

**Complaint Against Swiggy for Deficiency in Service and Unjustified Late Order Cancellation** On **March 11, 2025, at 11:56 PM**, I placed an order via Swiggy, which was accepted by the restaurant. However, despite waiting for over an hour, I received no update. When I attempted to track my order and contacted Swiggy’s support, my calls […]

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Swiggy Delivered Contaminated Food with Hair and Refuses Refund

Posted on by Consumer Court
Name of Complainant Rohit Sharma
Date of ComplaintMarch 1, 2025
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

On 28-02-2025, I placed an order from Chicago Pizza via Swiggy (Order ID: 199701385487569) and paid ₹820. Upon receiving the order, I discovered a hair in the pizza, which is a serious hygiene and food safety violation. I immediately contacted Swiggy’s customer support, expecting a refund for the contaminated food. However, instead of addressing the […]

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Spoiled chicken delivered in Swiggy

Posted on by Consumer Court
Name of Complainant Dhanusan
Date of ComplaintFebruary 12, 2025
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered grill chicken in krishna hotel got old spoiled chicken Totally disappointed with this order now what can I do with this food. Iam going to file a case in consumer court. What will happen if I consumed that spoiled chicken. See the chicken colour totally dark and old one Spoiled chicken delivered […]

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In my swiggy delivery partner app I have open and check the today income and show they cut the salary

Posted on by Consumer Court
Name of Complainant Mohammad mudasir
Date of ComplaintDecember 4, 2024
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

In my swiggy delivery partner app I have open and check the today income and sow they cut the salary In my swiggy delivery partner app I have open and check the today income and show they cut the salary was last modified: December 4th, 2024 by Consumer Court

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Swiggy fraud

Posted on by Consumer Court
Name of Complainant Sanoor
Date of ComplaintNovember 25, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Already I pay on boarding fees I lost my travel pay 755 then y u taking this amount fraud company staff name parameshwri she is cheating me fraud company don’t join this company I want to complaint Swiggy fraud was last modified: November 25th, 2024 by Consumer Court

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Swiggy deducted money from my earnings

Posted on by Consumer Court
Name of Complainant Bibrata Sarkar
Date of ComplaintNovember 25, 2024
Name(s) of companies complained against
Category of complaint Corruption
Permanent link of complaint Right click to copy link

I’ve recently joined swiggy as a delivery partner and completed few delivery but then due to my vehicle failure I couldn’t deliver for few days and when I came back to the app I saw all my earnings got deducted and also current earnings showing negative balance of -1379 rupees. They have charged money for […]

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Delivery of expired product, denying to refund

Posted on by Consumer Court
Name of Complainant Sai Vallabh Prashanth. Arram
Date of ComplaintNovember 23, 2024
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I had placed order on 17 November 2024, Order ID: 190817411082943, This order was delivered in 2 parts, I want to discuss about Delivery -2, where the “Goofy Tails Sea Food Bone Broth” quantity -2 are expired on 09-Oct-2024, I was told by your customer service team that issue to be raised in 96 hours […]

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Not refund my money and refuse to deliver my food

Posted on by Consumer Court
Name of Complainant Saurabh
Date of ComplaintNovember 5, 2024
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I order pizza for my sis she leave in Delhi by swiggy I clearly mentioned address but delivery boy misbehaving me when I guide him for adres and don’t know why he not deliver my pizza if they have issue not take order.i called swiggy support many time but they also not help me and […]

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swiggy not reunding my refund.

Posted on by Consumer Court
Name of Complainant himanshu
Date of ComplaintOctober 6, 2024
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Subject: Wrong Delivery Due to Auto-Location Detection and Refund Request Dear [Swiggy Support Team], I am writing to bring to your attention an issue I experienced while placing an order through your app. As I am new to the city, I relied on the auto-detect location feature, which unfortunately selected the wrong address for my […]

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