Spicejet

Boarding not allowed by the SpiceJet airlines for excess weight of 1kg which was purchased from duty free shop

Posted on by Consumer Court
Name of Complainant MANOJKUMAR BABULAL AGARWAL
Date of ComplaintDecember 6, 2025
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link

Was travelling on 23rd Nov 25 at 00:05 from dubai to pune via flight SG-52, had checked-in package and was about to board the ground staff denied the boarding for excess weight of 1kg bcos of duty free shopping at dubai airport. Ground staff Mr. Vinay has given very trouble some treatment to me and […]

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Missing Baggage and no response

Posted on by Consumer Court
Name of Complainant Kamal Sachdeva
Date of ComplaintJuly 1, 2025
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link

I have a missing baggage on spicejet flight from dubai for which I have filed a complaint on arrivals on 27th Morning 6 a.m. and was provided copy of it. I was promised that bag will be coming in evening flight and also given a number to follow up. While calling the same number, the […]

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Delay of Flight multiple times and by more than 6hours.

Posted on by Consumer Court
Name of Complainant Reynold Francis
Date of ComplaintMay 30, 2025
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link

My flight SG185 was scheduled to be departed by 9.20am on 27th May 2025 which got delayed with a new timing 1.35pm. Again it got rescheduled to 3.25pm. The same flight is still not departed from Kolkata to reach Delhi and it is already delayed by more than 10 hours. So my flight is still […]

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LUGGAGE DAMAGE BY SPICEJET

Posted on by Consumer Court
Name of Complainant VINEET KUMAR
Date of ComplaintJune 11, 2024
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link

Hi Team Our PNR WKD5FE LAST NAME – KUMAR We are coming back from dubai Sg 12 flight time 10.45 pm 11 may When we reached to Delhi airport . We got that our new trolley was damaged ( fully broken) we have registered complaint at ( i counter ) we have emailed 5-6 times […]

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Flight Cancelled But Refund Not Received

Posted on by Consumer Court
Name of Complainant Ayush Sarraf
Date of ComplaintMarch 7, 2024
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link

The flight was cancelled by the airline post-booking at the last moment. A complete refund was promised by the airline within 21 working days. Its been over a month and I am yet to receive my refund. Additionally, the airline’s customer care has been unresponsive to all calls and emails. Flight Cancelled But Refund Not […]

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Flight cancelled but no refund

Posted on by Consumer Court
Name of Complainant Manohar
Date of ComplaintMarch 2, 2024
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link

its been almost a month that im being waiting for my refund but its still not credited as the RBI rules i should get within 7 days. Flight cancelled but no refund was last modified: March 2nd, 2024 by Consumer Court

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Complaint against non refundment of flight cancelled by spicejet

Posted on by Consumer Court
Name of Complainant Manish Sharma
Date of ComplaintDecember 24, 2023
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link

This is about the purchase I made with Spicejet for my domestic flight scheduled on Nov 11, 2023, which they canceled notifying me on Oct 2, 2023. I raised a refund with SpiceJet for this between Oct 02 to Oct 10 but I did not get the refund even after more than one month. Hence […]

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Delay of flight by 7+ hours

Posted on by Consumer Court
Name of Complainant Ranjana yadav
Date of ComplaintNovember 2, 2023
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link

This is with respect to the flight number SG 161 on the 29th of October. Flight number – SG 161 NAME – Ranjana yadav PNR – R8MQPY The flight from Jammu was scheduled at 2:15PM. However it was 1st delayed by 30 mins. Then our direct flight from Jammu to Hyderabad was delayed from 4:15PM […]

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Compensation Not provided when Flight cancelled by the Airline

Posted on by Consumer Court
Name of Complainant Ranjit Kumar
Date of ComplaintAugust 18, 2023
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link

The complain is in regards to the cancellation of Flight SG-115 From BOM TO DBR on sept 04, 2023. The PNR for reservation OE3FUW. When I get the information about cancellation of Flight I called at Spicejet coustomer service to provide me another flight for same day but they denied and give me 3 option […]

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