Compensation Not provided when Flight cancelled by the Airline

Name of Complainant Ranjit Kumar
Date of ComplaintAugust 18, 2023
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link
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Text of Complaint by Ranjit Kumar:

The complain is in regards to the cancellation of Flight SG-115 From BOM TO DBR on sept 04, 2023. The PNR for reservation OE3FUW.
When I get the information about cancellation of Flight I called at Spicejet coustomer service to provide me another flight for same day but they denied and give me 3 option to choose.
1. To take 17 hour layover connecting flight.
2. Travel on sept 06 by same flight.
3. Collect Refund provided by the Airline.
But when I tell them to arrange a flight on BOM – PAT sector they tell me to pay the difference. I just want same day Flight only.

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