Redbus

Redbus shared wrong pickup location, operator left, no refund.

Posted on by Consumer Court
Name of Complainant Sriram Munagala
Date of ComplaintOctober 26, 2025
Name(s) of companies complained against ,
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked a Krish Travels bus around two weeks ago from Chennai to Bangalore through Redbus. I followed their guidelines and reached the pickup point 30 minutes prior the scheduled time. A few minute before boarding, I tried calling the bus operator multiple times to confirm the details/ETA, but kept getting a busy tone. Later, […]

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Refund of My ticket from redbus

Posted on by Consumer Court
Name of Complainant Polasanapalli Veera Venkata Nagavarahalu
Date of ComplaintJuly 19, 2025
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I have booked the ticket from red bus on July 4 as travel time is 11:30pm with Ramana tours and travels Where it was confirmed and provided a boarding location called Bangla but when I was booking it’s shown as Nampally . I have submitted the proof of difference between what they have for onboarding […]

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redBus Travel bus was cancelled, i didn’t get refund money

Posted on by Consumer Court
Name of Complainant O.Surendra Naidu
Date of ComplaintJuly 11, 2025
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I’m surendra I booked a ticket on redBus on 3 july 2025 but within 3 hours bus was cancelled. I consulted customer care regarding on operator was cancelled bus,, customer care answered my question they said within. 5 to 7 days you will get refund it’s been 8 days and I didn’t get refund I […]

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Regarding redbus about refund 10 times of ticket money

Posted on by Consumer Court
Name of Complainant Magesh kumar
Date of ComplaintOctober 20, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Dear sir/madam, I have booked ticket from Monday Market(kanniyakumari DT) to chennai in redbus app at yesterday for my wife and son. Ticket booked and got message. After that no message received…. Today night (time 20.15)my wife and son waiting for bus at the boarding point…no bus comming,the I check the redbus app and see […]

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Bus delay & not drop at selection location – Red bus

Posted on by Consumer Court
Name of Complainant Ashish More
Date of ComplaintSeptember 16, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I am writing to express my dissatisfaction with the service provided by Red Bus. My bus, scheduled to arrive at 10:30 PM on yesterday 13 sept,24 arrived at 2:00 AM, which is a delay of 3.5 hours. Additionally, the bus driver and cleaner were uncooperative and did not drop off my cousin & 58 years […]

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Bus cancelled without out intimation and refund not received

Posted on by Consumer Court
Name of Complainant Natesh Patel
Date of ComplaintMay 26, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

My name is Natesh Patel. On 21/04/2024 using Red Bus App I booked 3 tickets for traveling from Nagpur to Sagar(MP) for date 04/05/2024 in bus name Amardeep Travels. I stay at Arvi which is approx.150km from Nagpur. On date 04/05/2024 at around 6.20 pm I reach the boarding point i.e Vikash Travels,Gitanjali Square and […]

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Refund of ticket and alternative travel expenses due to bus broke down at night

Posted on by Consumer Court
Name of Complainant Akash Sagavkar
Date of ComplaintMay 21, 2024
Name(s) of companies complained against ,
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I was travelling with my wife towards delhi from manali, We took bus @12:00 PM on 17 May 2024 from City Lands Travel and expected dropping point was at delhi @11:30 PM but bus broke down at kurukshetra and they were very unprofessional that they told me to took cab pn your own and go […]

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Cancelled ticket refund

Posted on by Consumer Court
Name of Complainant Prashant keshavrao bhoyar
Date of ComplaintApril 24, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Hi. I cancelled my khurana travels ticket dated 5/4/2024 on 29th March which was booked on redbus app. The ticket was for 2100 rupees for a sleeper ac . Even after repeated enquiries and interaction with redbus customer care agent , i haven’t received any refund. Today the chat agent ended the chat on his […]

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Bus didn’t show up

Posted on by Consumer Court
Name of Complainant Brindha
Date of ComplaintApril 22, 2024
Name(s) of companies complained against ,
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

April 8 2024, 8.25PM is my day of trip to Manali from Delhi I booked ticket from Red bus app on KST travels but the issue is the bus didn’t show up till 10.40PM. I didnt get driver’s number or any other contact number related to the bus I only got customer care number which […]

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Redbus

Posted on by Consumer Court
Name of Complainant Ashish khar
Date of ComplaintMarch 1, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked bus on 23 for 24 feb as previous bus was cancelled on redbus. When I was about to leave to board bus which I booked from red bus. I called bus operator and he told me that bus is not gonna travel and will receive refund within 48 hours. Then after I booked […]

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