Oyo

Charged double, not getting refund

Posted on by Consumer Court
Name of Complainant Swati Yadav
Date of ComplaintApril 6, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I booked a room in Flagship Vatika Guest House (1 Turner Road, Morowala, Clement Town, Dehradun) and my booking ID was XEVI1543, I paid the full amount, it was a pre-booking, the checking was on 23rd March 2023 at 12:00 pm and check out was on 24th March 2023 at 11:00 am. But the hotel […]

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Oyo call fraud

Posted on by Consumer Court
Name of Complainant RISHAV Anand Shaw
Date of ComplaintApril 3, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I wanted to book a hotel from Oyo and I was checking hotel on Google. From there I got Oyo number, I called there nd he booked a property at the cheapest price and convinced and forced me to order. After that when I received watsapp message where booking I’d was written. I copied that […]

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Oyo hotel-Wrong property details

Posted on by Consumer Court
Name of Complainant Ankita
Date of ComplaintMarch 23, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Hi, I had booked a hotel room from 16th to 18th and paid the booking amount online but when I went ahead to check-in ,turned out the hotel isn’t functional and the personnel over there asked me to pay and go to their another branch very far from the one I booked. Since then, I […]

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OYO Flagship 808848 Hotel Sai Villa denied check in after confirmation

Posted on by Consumer Court
Name of Complainant Tushar Pingate
Date of ComplaintMarch 20, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

We had a booked a hotel on goibibo mobile app. The hotel name mentioned in the headline. When we reached to hotel reception. They denied us to check in by saying that they dont have rooms even though they gave 3 rooms to other customers in front of me. though we had booking confirmation. We […]

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OYO booking canceled and some unknown number called and taken money from me

Posted on by Consumer Court
Name of Complainant Narender
Date of ComplaintMarch 17, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi I have booked room in oyo and that room get canceled by default and some one from oyo hotel called me and said to book rooms directly and take money from me and I won’t understand how that get my number to call me and ask money it mite be from Oyo or from […]

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Oyo Hotels

Posted on by Consumer Court
Name of Complainant Rahul Jatav
Date of ComplaintMarch 15, 2023
Name(s) of companies complained against ,
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I book oyo hotel from agoda app. Then I go for hotel hotel reception tell no roo. Available please call customer service executive. Then oyo representative tell book another hotel near your location. And current book I cancel your payment refund next 24 hr. Next after 24 hr I call they say I didn’t fund […]

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Misbehaviour and Miscommunication by OYO Flagship 229

Posted on by Consumer Court
Name of Complainant Swarup Kumar Roy
Date of ComplaintMarch 15, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Respected sir/ Madam, I have booked OYO Flagship 229 (Ref id: R8KE4145) from oyo app for my stay in Kolkata with 15 March 23 as checkin date and 16 March 23 as checkout date. I am accompanied by my wife. I requested an early checkin at 6am, which the manager denied when I called the […]

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Refund is given in Oyo wallet instead of bank account or UPI Id.

Posted on by Consumer Court
Name of Complainant Sooraj Narayanan M
Date of ComplaintMarch 10, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

It is the law that every company has to pay with the same method from which they get the payment. When I canceled the booking, Oyo people refunded in Oyo wallet which is no use because even if i will try booking hotels from the wallet money, hotels will decline to take payment from my […]

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OYO hotels not refund booking amount on booking cancellation.

Posted on by Consumer Court
Name of Complainant Ambuj Dubey
Date of ComplaintFebruary 19, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Dear sir, I made a online booking from Booking.com ( service provider) on OYO Rooms on dt.- 14/11/2022 in OYO 70116 Vrindavan resorts – Pratapgarh ( U.P.), India. Sir, when I call the hotel for my booking status, they told me that they have no room availability against my reservation then I cancelled my online […]

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