Nykaa

Return request rejected

Posted on by Consumer Court
Name of Complainant Mansi Chauhan
Date of ComplaintAugust 14, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I wanted to return the order even though it is mention that I can return within 7 days but the Nykaa team has rejected my request saying that I have returned some products before reason being change of mind. order no NYK-165383687-3734987 Mansi Chauhan Return request rejected was last modified: August 14th, 2023 by Consumer […]

Read More...

Nykaa scam

Posted on by Consumer Court
Name of Complainant Shreya Giridhar
Date of ComplaintAugust 14, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

This happened in the month of September last year and I’m still struggling to get my money back. I lost 90,000 rupees and Nykaa is taking no ownership for their data breach that has led to this scam. Nykaa scam was last modified: August 14th, 2023 by Consumer Court

Read More...

Wrong product received ORDER ID: NYK-165718929-9243283

Posted on by Consumer Court
Name of Complainant Sarah
Date of ComplaintAugust 13, 2023
Name(s) of companies complained against
Category of complaint Health & Beauty
Permanent link of complaint Right click to copy link

Nykaa has sent me the wrong product and now refuses to accept my return request. This has happened multiple times and many a times I have been forced to keep the wrong product delivered. ORDER ID: NYK-165718929-9243283 Wrong product received ORDER ID: NYK-165718929-9243283 was last modified: August 13th, 2023 by Consumer Court

Read More...

Return not being picked up for the past 1 and a half month

Posted on by Consumer Court
Name of Complainant Sucheta Arora
Date of ComplaintAugust 8, 2023
Name(s) of companies complained against
Category of complaint Home & Garden
Permanent link of complaint Right click to copy link

I had purchased a carpet from Nykaa on the 6th of July and because I didn’t like it because it was merely a rug, I placed the return request right the next day i.e on the 7th of July. The executive came to pick up in a day or two but he didn’t pick up […]

Read More...

Not deliver my products since last 8 days

Posted on by Consumer Court
Name of Complainant Mini bhandari
Date of ComplaintAugust 7, 2023
Name(s) of companies complained against
Category of complaint Health & Beauty
Permanent link of complaint Right click to copy link

I have placed order on 31 July of Rs 1117+ 1688= 2805/- online in Nykaa application, in app it was showing my products reached to nearest facility on 31 July but still I did not get my products, they update in app will on this date but never deliver. Every day I have called customer […]

Read More...

Not delivered my order

Posted on by Consumer Court
Name of Complainant Shenaz logde
Date of ComplaintJuly 25, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have placed order of Rs1231 on 21st July in app I showed me that it was going to be delivered on 22th July till now 25th July 23 my order is not delivered every time I call nykaa they tell that we have escalated but no results in app it’s showing out for delivery […]

Read More...

My pre paid Order is stuck at Tirunelveli location and has not yet reached me

Posted on by Consumer Court
Name of Complainant Harini
Date of ComplaintJuly 12, 2023
Name(s) of companies complained against
Category of complaint Health & Beauty
Permanent link of complaint Right click to copy link

My pre paid Order ( worth 3K) is stuck at Tirunelveli location and has not yet reached me. Nykaa customer service has not responded and are behaving totally irresponsibly. I need my money back immediately. This is unacceptable. My pre paid Order is stuck at Tirunelveli location and has not yet reached me was last […]

Read More...

Wrong product received

Posted on by Consumer Court
Name of Complainant Rimple oberoi
Date of ComplaintJune 6, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I received totally wrong product. I ordered suta saree in this order. And i received Kids top instead of suta saree. I paid ₹3000 for this order . I talked to Nykaa support many times. They said that they are not responsible for this issue. Something very fishy with their delivery partner. Wrong product received […]

Read More...

Wrong product

Posted on by Consumer Court
Name of Complainant Rimple oberoi
Date of ComplaintJune 6, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Dear Sir/Madam, I am writing to file a complaint regarding the product that I recently received from Nykaa Fashion company. Unfortunately, the product delivered to me is not what I ordered, and it has caused me significant inconvenience. On 25-05-23, I placed an order for women’s saree on Nykaa Fashion website with order number NYK-12341719-6640549 […]

Read More...

Continuous Rude behavior and disturbing nature

Posted on by Consumer Court
Name of Complainant Srijita Dey
Date of ComplaintMay 27, 2023
Name(s) of companies complained against ,
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Whenever the delivery partner named tapan pandit calls me for delivering an order, he says that he is standing in front of my house but when I go down I see no one is there. He calls from a distance and asks me to come down. Everytime he does that followed by a very rude […]

Read More...