| Name of Complainant | Anamika |
| Date of Complaint | October 4, 2023 |
| Name(s) of companies complained against | Nykaa |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
Received wrong product nd they rejected my request Received wrong product was last modified: October 4th, 2023 by Consumer Court
Read More...| Name of Complainant | Caroline Samson |
| Date of Complaint | September 3, 2023 |
| Name(s) of companies complained against | Nykaa |
| Category of complaint | Health & Beauty |
| Permanent link of complaint | Right click to copy link |
After three months of use, my Nykaa lipstick unfortunately developed a fungus issue. I reached out to their customer service for assistance, but was met with disappointment. They refused to take responsibility for the product, citing that it wasn’t purchased from their online store or flagship store. This lack of accountability was frustrating, as I […]
Read More...| Name of Complainant | Chhaya Chandra |
| Date of Complaint | August 31, 2023 |
| Name(s) of companies complained against | Nykaa |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
I have ordered a watch but I didn’t like it as the size is big on my wrist so put to return but they cancelled return on 31st August. Tried contacting by several means but no help. Please help me get my money back for Rupees 3503.64/- Nykaa cancelled the return for no reason was […]
Read More...| Name of Complainant | Ilmiya Khan |
| Date of Complaint | August 31, 2023 |
| Name(s) of companies complained against | Nykaa |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
Hey there, I ordered a pair of eyelashes from Nykaa but they are way bigger than the picture displayed in real so I created a return request but it got rejected for no reason. The box is sealed and in the same condition that it was delivered to me, The picture displayed is misleading and […]
Read More...| Name of Complainant | Srilakshmi Gopinath |
| Date of Complaint | August 22, 2023 |
| Name(s) of companies complained against | Nykaa |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
On august 22-08-23 i had my order to be received. Nykaa sent a rowdy delivery agent to deliver my order . He called me and behave very rudely and he says that he didn’t deliver my prepaid order. Problem created because, along with the prepaid order there is a postpaid order i told him to […]
Read More...| Name of Complainant | Mansi Chauhan |
| Date of Complaint | August 14, 2023 |
| Name(s) of companies complained against | Nykaa |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
I wanted to return the order even though it is mention that I can return within 7 days but the Nykaa team has rejected my request saying that I have returned some products before reason being change of mind. order no NYK-165383687-3734987 Mansi Chauhan Return request rejected was last modified: August 14th, 2023 by Consumer […]
Read More...| Name of Complainant | Shreya Giridhar |
| Date of Complaint | August 14, 2023 |
| Name(s) of companies complained against | Nykaa |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
This happened in the month of September last year and I’m still struggling to get my money back. I lost 90,000 rupees and Nykaa is taking no ownership for their data breach that has led to this scam. Nykaa scam was last modified: August 14th, 2023 by Consumer Court
Read More...| Name of Complainant | Sarah |
| Date of Complaint | August 13, 2023 |
| Name(s) of companies complained against | Nykaa |
| Category of complaint | Health & Beauty |
| Permanent link of complaint | Right click to copy link |
Nykaa has sent me the wrong product and now refuses to accept my return request. This has happened multiple times and many a times I have been forced to keep the wrong product delivered. ORDER ID: NYK-165718929-9243283 Wrong product received ORDER ID: NYK-165718929-9243283 was last modified: August 13th, 2023 by Consumer Court
Read More...| Name of Complainant | Sucheta Arora |
| Date of Complaint | August 8, 2023 |
| Name(s) of companies complained against | Nykaa |
| Category of complaint | Home & Garden |
| Permanent link of complaint | Right click to copy link |
I had purchased a carpet from Nykaa on the 6th of July and because I didn’t like it because it was merely a rug, I placed the return request right the next day i.e on the 7th of July. The executive came to pick up in a day or two but he didn’t pick up […]
Read More...| Name of Complainant | Mini bhandari |
| Date of Complaint | August 7, 2023 |
| Name(s) of companies complained against | Nykaa |
| Category of complaint | Health & Beauty |
| Permanent link of complaint | Right click to copy link |
I have placed order on 31 July of Rs 1117+ 1688= 2805/- online in Nykaa application, in app it was showing my products reached to nearest facility on 31 July but still I did not get my products, they update in app will on this date but never deliver. Every day I have called customer […]
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