Nykaa

Nykaa cancelled the return for no reason

Posted on by Consumer Court
Name of Complainant Chhaya Chandra
Date of ComplaintAugust 31, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have ordered a watch but I didn’t like it as the size is big on my wrist so put to return but they cancelled return on 31st August. Tried contacting by several means but no help. Please help me get my money back for Rupees 3503.64/- Nykaa cancelled the return for no reason was […]

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Nykaa return rejected.

Posted on by Consumer Court
Name of Complainant Ilmiya Khan
Date of ComplaintAugust 31, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Hey there, I ordered a pair of eyelashes from Nykaa but they are way bigger than the picture displayed in real so I created a return request but it got rejected for no reason. The box is sealed and in the same condition that it was delivered to me, The picture displayed is misleading and […]

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Delivery agent misbehave

Posted on by Consumer Court
Name of Complainant Srilakshmi Gopinath
Date of ComplaintAugust 22, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

On august 22-08-23 i had my order to be received. Nykaa sent a rowdy delivery agent to deliver my order . He called me and behave very rudely and he says that he didn’t deliver my prepaid order. Problem created because, along with the prepaid order there is a postpaid order i told him to […]

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Return request rejected

Posted on by Consumer Court
Name of Complainant Mansi Chauhan
Date of ComplaintAugust 14, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I wanted to return the order even though it is mention that I can return within 7 days but the Nykaa team has rejected my request saying that I have returned some products before reason being change of mind. order no NYK-165383687-3734987 Mansi Chauhan Return request rejected was last modified: August 14th, 2023 by Consumer […]

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Nykaa scam

Posted on by Consumer Court
Name of Complainant Shreya Giridhar
Date of ComplaintAugust 14, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

This happened in the month of September last year and I’m still struggling to get my money back. I lost 90,000 rupees and Nykaa is taking no ownership for their data breach that has led to this scam. Nykaa scam was last modified: August 14th, 2023 by Consumer Court

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Wrong product received ORDER ID: NYK-165718929-9243283

Posted on by Consumer Court
Name of Complainant Sarah
Date of ComplaintAugust 13, 2023
Name(s) of companies complained against
Category of complaint Health & Beauty
Permanent link of complaint Right click to copy link

Nykaa has sent me the wrong product and now refuses to accept my return request. This has happened multiple times and many a times I have been forced to keep the wrong product delivered. ORDER ID: NYK-165718929-9243283 Wrong product received ORDER ID: NYK-165718929-9243283 was last modified: August 13th, 2023 by Consumer Court

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Return not being picked up for the past 1 and a half month

Posted on by Consumer Court
Name of Complainant Sucheta Arora
Date of ComplaintAugust 8, 2023
Name(s) of companies complained against
Category of complaint Home & Garden
Permanent link of complaint Right click to copy link

I had purchased a carpet from Nykaa on the 6th of July and because I didn’t like it because it was merely a rug, I placed the return request right the next day i.e on the 7th of July. The executive came to pick up in a day or two but he didn’t pick up […]

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Not deliver my products since last 8 days

Posted on by Consumer Court
Name of Complainant Mini bhandari
Date of ComplaintAugust 7, 2023
Name(s) of companies complained against
Category of complaint Health & Beauty
Permanent link of complaint Right click to copy link

I have placed order on 31 July of Rs 1117+ 1688= 2805/- online in Nykaa application, in app it was showing my products reached to nearest facility on 31 July but still I did not get my products, they update in app will on this date but never deliver. Every day I have called customer […]

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Not delivered my order

Posted on by Consumer Court
Name of Complainant Shenaz logde
Date of ComplaintJuly 25, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have placed order of Rs1231 on 21st July in app I showed me that it was going to be delivered on 22th July till now 25th July 23 my order is not delivered every time I call nykaa they tell that we have escalated but no results in app it’s showing out for delivery […]

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My pre paid Order is stuck at Tirunelveli location and has not yet reached me

Posted on by Consumer Court
Name of Complainant Harini
Date of ComplaintJuly 12, 2023
Name(s) of companies complained against
Category of complaint Health & Beauty
Permanent link of complaint Right click to copy link

My pre paid Order ( worth 3K) is stuck at Tirunelveli location and has not yet reached me. Nykaa customer service has not responded and are behaving totally irresponsibly. I need my money back immediately. This is unacceptable. My pre paid Order is stuck at Tirunelveli location and has not yet reached me was last […]

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