Neugo

Serious Complaint Regarding Misconduct and Seat Mismanagement – Request for Immediate Action

Posted on by Consumer Court
Name of Complainant Thirishaa
Date of ComplaintDecember 9, 2025
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I had the worst travel experience of my life during my journey from Salem to Chennai. I originally booked a sleeper seat for 17 Nov 2025 for ₹800, but due to a health issue, I rescheduled the same ticket to 18 Nov 2025 (night). While booking on Redbus, the seat appeared in pink, indicating it […]

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About bus left me and staff was very misbehaved

Posted on by Consumer Court
Name of Complainant Ankit rawat
Date of ComplaintDecember 6, 2025
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Today as December 2 2025 the neugo bus drivers and conductor didn’t contacted me as where to exactly come at what time the bus will come and without my prior knowledge the bus with number DL51GD7359 left me and also the staff talked with me very rudely in an aggressive manner last time also the […]

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WORST EXPERIENCE!!! NueGo BUS MAKES YOU WAIT AND DOESNT COME to pickup

Posted on by Consumer Court
Name of Complainant Lakshay sachdeva
Date of ComplaintAugust 15, 2025
Name(s) of companies complained against ,
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

WORST EXPERIENCE!!!! BUS MAKES YOU WAIT AND DOESNT COME TO PICKUP POINT Bus left without taking me and it didnt even come at pickup point There were 3-4 more random people who were suggering this with me Bus did not even come on the bus stop of kashmere gate it went straight from outside without […]

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Regarding Nuego Bus Services

Posted on by Consumer Court
Name of Complainant Shakti Shukla
Date of ComplaintMay 22, 2025
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have booked a ticket in Nuego Electric from Noida to Roorkee and My PNR IS 9168867. I was available at Boarding point, Neugo had parked their bus in upfront of boarding point and none of them had called me. When the time has turned to 7:05 AM I have searched here and there and […]

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NueGo Bus service

Posted on by Consumer Court
Name of Complainant Rakhi
Date of ComplaintAugust 5, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Today on 05 August 2024. I was travelling from Delhi(Kashmiri gate) to Chandigarh. But the bus stopped in middle of the journey and after making the passengers to wait for hours , the bus conductor said that the bus will not start therefore the passengers have to go on their own. He told that the […]

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Change of boarding point without any prior information

Posted on by Consumer Court
Name of Complainant Yashraj Singh
Date of ComplaintMay 15, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I’ve booked the bus from vrindavan to delhi and i was standing in the neugo pickup point prior the pickup time given. At the last moment driver changed the pickup point and the bus left without any information or call. Change of boarding point without any prior information was last modified: May 15th, 2024 by […]

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Bus is getting so delayed

Posted on by Consumer Court
Name of Complainant Sivakami AJ
Date of ComplaintApril 13, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

NeuGo bus service is too delaying, Its just a waste of time for me. The bus already started from my pick up point an Hour lately. Even though its getting late they are in between stopping like 2 hours. This is just getting late for me personally. Bus is getting so delayed was last modified: […]

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Neugo bus gurgaon to delhi

Posted on by Consumer Court
Name of Complainant Prateek Dugar
Date of ComplaintMarch 7, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Neugo bus number MP04PA4212 and host phone number 9027016904 was very rude and also we were waiting at pickup point for 1 hour and every time he was giving wrong information also when I asked to stop at midway as they didn’t stop at pick up also said no Also customer care were very rude […]

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