Neugo

NueGo Bus service

Posted on by Consumer Court
Name of Complainant Rakhi
Date of ComplaintAugust 5, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Today on 05 August 2024. I was travelling from Delhi(Kashmiri gate) to Chandigarh. But the bus stopped in middle of the journey and after making the passengers to wait for hours , the bus conductor said that the bus will not start therefore the passengers have to go on their own. He told that the […]

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Change of boarding point without any prior information

Posted on by Consumer Court
Name of Complainant Yashraj Singh
Date of ComplaintMay 15, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I’ve booked the bus from vrindavan to delhi and i was standing in the neugo pickup point prior the pickup time given. At the last moment driver changed the pickup point and the bus left without any information or call. Change of boarding point without any prior information was last modified: May 15th, 2024 by […]

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Bus is getting so delayed

Posted on by Consumer Court
Name of Complainant Sivakami AJ
Date of ComplaintApril 13, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

NeuGo bus service is too delaying, Its just a waste of time for me. The bus already started from my pick up point an Hour lately. Even though its getting late they are in between stopping like 2 hours. This is just getting late for me personally. Bus is getting so delayed was last modified: […]

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Neugo bus gurgaon to delhi

Posted on by Consumer Court
Name of Complainant Prateek Dugar
Date of ComplaintMarch 7, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Neugo bus number MP04PA4212 and host phone number 9027016904 was very rude and also we were waiting at pickup point for 1 hour and every time he was giving wrong information also when I asked to stop at midway as they didn’t stop at pick up also said no Also customer care were very rude […]

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Wasting time unnecessary

Posted on by Consumer Court
Name of Complainant Rohit Agarwal
Date of ComplaintMarch 1, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

1. Instead of 7:15 pm bus reached pick up stop (sohna) at 7:45 pm 2. Bus is standing at toll plaza from last 15+ min. Wasting time unnecessary was last modified: March 1st, 2024 by Consumer Court

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Delay in bus, no prior information

Posted on by Consumer Court
Name of Complainant Ruchika Gupta
Date of ComplaintFebruary 2, 2024
Name(s) of companies complained against
Category of complaint Automobiles
Permanent link of complaint Right click to copy link

I have booked the tickets from Delhi to Rishikesh 5:00PM, the bus is delayed and there was no prior information, I took a half day from office, deducted my salary to catch the bus on time but they didn’t have informed even, no call nothing, and still not telling the exact time, by how much […]

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Poor customer services and other systems in Nuego so requesting for a refund [RESOLVED]

Posted on by Consumer Court
Name of Complainant Shobhit Maheshwari
Date of ComplaintJanuary 22, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I have booked a ticket to travel from Chandigarh to Delhi for 15th of January,2024, my boarding point was HPCL Petrol Pump opposite ISBT Sector 43. I got SMS from Nuego regarding the Cabin crew who will accompany in this bus, At 2:50 pm I contacted him to confirm the Bus position, and he misinformed […]

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Bus cancelled by operator and no info was given

Posted on by Consumer Court
Name of Complainant pallavi Jain
Date of ComplaintDecember 24, 2023
Name(s) of companies complained against
Category of complaint Automobiles
Permanent link of complaint Right click to copy link

I booked tickets of neugo bus .My boarding point was sherpur chowk Ludhiana at 12:20 .Reached the point with my kids at 11:45 to avoid any problem But to my surprise when I called bus operator at 12:30 to ask the status of my bus i came to know that bus has been cancelled due […]

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