Maccaron

Maccaron worst support

Posted on by Consumer Court
Name of Complainant Gayathri Rajendran
Date of ComplaintApril 4, 2024
Name(s) of companies complained against
Category of complaint Health & Beauty
Permanent link of complaint Right click to copy link

I have ordered cleansing oil and essence from beauty of joseon in maccaron app. I ordered has been shipped, delivery agent called but after that no response.. In app, I noticed bluedart mentioned I’m refusing the order, but in reality I didn’t got any call from them. Later I called they mentioned they won’t delivery […]

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Not received my prepaid order from maccaron

Posted on by Consumer Court
Name of Complainant Priyanshee
Date of ComplaintSeptember 1, 2023
Name(s) of companies complained against
Category of complaint Health & Beauty
Permanent link of complaint Right click to copy link

I have placed MGS order on 05 August 2023 from Maccaron App. I have emailed the company but i got automated reply. I have already paid the amount for my order My order amount is ₹1035/- Order number 596032. i want the company to either pay back my money or give me proper reply. This […]

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Not received my order – Maccaron

Posted on by Consumer Court
Name of Complainant Sravani
Date of ComplaintAugust 10, 2023
Name(s) of companies complained against
Category of complaint Health & Beauty
Permanent link of complaint Right click to copy link

I have placed MGS order on 13 May 2023 from Maccaron App. I have emailed them almost 10 to 15 times and got same automated replies every time to be patient for the delay. My order amount is 5820/- I need my money back. This is such a fraud company. Many others also started to […]

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Empty parcel received

Posted on by Consumer Court
Name of Complainant SUMANI SHARMA
Date of ComplaintJuly 31, 2023
Name(s) of companies complained against
Category of complaint Health & Beauty
Permanent link of complaint Right click to copy link

I ordered 4 beauty products from maccaron (1 lipstick, 2eyeliners and one mirror) for Rs. 1189 and i received empty package with only mirror in it. There is no customer care Maccaron has. What to do now?? Empty parcel received was last modified: July 31st, 2023 by Consumer Court

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excessive delay and undelivered orders

Posted on by Consumer Court
Name of Complainant esther
Date of ComplaintJuly 25, 2023
Name(s) of companies complained against
Category of complaint Health & Beauty
Permanent link of complaint Right click to copy link

I have ordered 2 separate orders. the 1st is 527332, which is an MGS product shipped directly from Korea and need to go under custom clearance. it was supposed to be delivered on 3rd July but till now it’s still undergoing “custom clearance” it seems. how long will this take? it’s not only me but […]

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Order not delivered

Posted on by Consumer Court
Name of Complainant Anamika
Date of ComplaintJuly 19, 2023
Name(s) of companies complained against
Category of complaint Health & Beauty
Permanent link of complaint Right click to copy link

I ordered from the app maccaron and its been 2.5 months their is no update nethier are tgey providing me any refund or any tracking details of my product and this been going on with many costumer please help Order not delivered was last modified: July 19th, 2023 by Consumer Court

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Item not delivered. Refund Issue

Posted on by Consumer Court
Name of Complainant Sunita Mishra
Date of ComplaintMay 4, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have made two prepaid order from Maccaron . It’s being 1 month now neither they are delivering order. Nor ready for refund. They have no customer care number Item not delivered. Refund Issue was last modified: May 4th, 2023 by Consumer Court

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Wrong delivery and casual attitude

Posted on by Consumer Court
Name of Complainant Sopemla Shingnaisui
Date of ComplaintApril 3, 2023
Name(s) of companies complained against
Category of complaint Health & Beauty
Permanent link of complaint Right click to copy link

I place order from Maccaron and it was out for delivery on the 26 of March but since it was Sunday and I was on my office duty I asked for next day delivery and the agent also confirmed the same but he deliberately delivered it to someone else and is asking me to ask […]

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