Kent RO

Product Damage and Unprofessional behaviour

Posted on by Consumer Court
Name of Complainant Egpin
Date of ComplaintMay 23, 2021
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

Kent was purchased 7 months back and it creates problem every month. In the name of changing filter, your technicians in Chennai charge wayy too much, inspite of free service. We informed Chennai superiors and they are very lethargic towards the customers. The man named Palsuraman is very unprofessional and his response towards customers is […]

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Defective Kent RO

Posted on by Consumer Court
Name of Complainant Dr. Surya Prakash
Date of ComplaintDecember 27, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi Sir, I purchased water purifier  model- Kent RO in November 2020. Within a month itself we got some power problem. Product is under warranty period. On 1st complaint Kent rep came and rectified.  Now again after 3 month water is not coming after purification. So within last 12 months months 20 time I faced the […]

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Kent RO_Service Not provided for the Warranty Product

Posted on by Consumer Court
Name of Complainant Jayachandran
Date of ComplaintOctober 24, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi, I have raised my first service request for Kent Ro on 10/08 and they cancelled my request stating warranty not get updated, later i have called customer care and updated the necessary details and raise the request again on 10/13. it was assigned Vellore service branch and i spoke with both the supervisor and […]

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Kent RO in insects bug and algae

Posted on by Consumer Court
Name of Complainant MAHENDRA TRIVEDI
Date of ComplaintDecember 4, 2019
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

Water in insects, bug mites algae lil problem. Compny not properly solution only tenk clean Kent RO in insects bug and algae was last modified: December 4th, 2019 by Consumer Court

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KENT RO complaint

Posted on by Consumer Court
Name of Complainant MOHAMMAD GISHAN KHAN
Date of ComplaintJune 8, 2019
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

Kent RO Systems y friends. I had purchased a brand new Kent Grand Plus on 27th of February 2019. It has been repaired 7 times within 2 and half months. While reporting this to service center. The technicians are giving wrong information to the Service team back in office. Customers are being treated on the […]

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