Kent RO

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Kent ACE Mineral RO(KR1904027868)) :Case ID: 221206-00236 : KENT RO Engineer deliberately didn’t replaced High flow RO membrane within 3 months of warranty even though It had issue.

Name of Complainant Chandan Mishra
Date of ComplaintDecember 8, 2022
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

Hi Service Team, Regarding/Subject: KENT RO Engineer deliberately didn’t replaced High flow RO membrane within 3 months of warranty even though I started facing issue just after a month of replacing that.Just after the 3 month warranty ended Kent RO stopped working and when I raised request he said I need to replace with new […]

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Kent Ro complaint

Name of Complainant Amit yadav
Date of ComplaintOctober 29, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I registered complaint two times on 22 oct 2022 but the engineer not come to check the problem . The service of Kent Ro is very poor . Kent Ro complaint was last modified: October 31st, 2022 by Consumer Court

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Kent RO providing No service support is provided as promised

Name of Complainant Cholavaram Vamsi Krishna
Date of ComplaintSeptember 17, 2022
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

4 days back I found that KENT RO is not working and raised as a service request and after continuous calls they finally sent a person but they didn’t fix it saying it has to be re installed and asked me to raise another request and I did the same. Again it’s been 1 days […]

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fake product selling kent ro

Name of Complainant kavita
Date of ComplaintSeptember 10, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

i call to gorav agre , he will send technician and charge 4200/- and filters choke after 1 months , they used duplicate kent product . 093408 09709 Gaurav Sale and Service water purifier Aquafresh aqua gard kentro livpure service fake product selling kent ro was last modified: September 10th, 2022 by Consumer Court

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Kent RO

Name of Complainant Vikas
Date of ComplaintAugust 3, 2022
Name(s) of companies complained against
Category of complaint Utilities
Permanent link of complaint Right click to copy link

Maine Kent RO ka mambraine.sediment or pre filter change krwaya 14march 2022 ko them again may m pani stuck ho gya Again company ne sediment check kia wo replace Kia Or next month June m fir pani stuck hua Or mene complaint ki Ab bol rhe apki warranty 3 month ki thi ap 2 din […]

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rude and unethical customer Service

Name of Complainant Sunil
Date of ComplaintMay 23, 2022
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I raised a service request – 220519-07056 as there was leak observed. The Technician from Water care visited and replaced SV coil and the leakage stopped. But immediately a vibration and Nosie started which was not there earlier Additionally the machines started to restart multiple times automatically. I immediately Communicated the issue to the technician […]

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Product Damage and Unprofessional behaviour

Name of Complainant Egpin
Date of ComplaintMay 23, 2021
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

Kent was purchased 7 months back and it creates problem every month. In the name of changing filter, your technicians in Chennai charge wayy too much, inspite of free service. We informed Chennai superiors and they are very lethargic towards the customers. The man named Palsuraman is very unprofessional and his response towards customers is […]

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Defective Kent RO

Name of Complainant Dr. Surya Prakash
Date of ComplaintDecember 27, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi Sir, I purchased water purifier¬† model- Kent RO in November 2020.¬†Within a month itself we got some power problem. Product is under warranty period. On 1st complaint Kent rep came and rectified.¬† Now again after 3 month water is not coming after purification. So within last 12 months months 20 time I faced the […]

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Kent RO_Service Not provided for the Warranty Product

Name of Complainant Jayachandran
Date of ComplaintOctober 24, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi, I have raised my first service request for Kent Ro on 10/08 and they cancelled my request stating warranty not get updated, later i have called customer care and updated the necessary details and raise the request again on 10/13. it was assigned Vellore service branch and i spoke with both the supervisor and […]

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