i had applied for Jio Fiber for my building at the shimpoli, Borivali mumbai jio Branch in August 2019. I had also submitted the necessary documents (Building Approval Letter) the Authorised person visited the building and installed the wirring and drilled everything in the building premises, as Jio Fiber was already available in a building behind. Later on there is […]

I have placed complaint for speed issue ,it’s been 4 days they did not give me any update. im in 300mbps plan but I get speed of only 15 to 20mbps. Customer care also not that helpful. The service manager from jio his name is John(Coimbatore city), he speaks to the customer very rude. Service […]

I have requested jio care for shifting of jio setup to different home in the same society or building. I have called them multiple times and also called the local technician who helped me in replacing the jio router. He promised to come and help me fixing the issue. But he never turn up and […]

My internet was not working so I registered my complaint on jio fiber helpline number.They said that they will resolve the issue on the same day but it did not happened and they marked my complaint number as resolved.Next day again called on their helpline number they again registered my complaint and the same thing […]

I applied for new jio fiber connection after that person came and said on schedule day he will start installation but he didn’t came till next day,I called him he said I don’t know anything.Then I called the person who made me to pay for this connection he replied he also don’t know.I called customer […]

I had requested to disconnect my JIO services on 25th Aug’20.  I was informed that it takes approx 10 days for device pick up and then 15 days for security amount refund.  Its almost 35 days and Jio team is not coming to pick up the devices and hence not starting the refund process.  There […]

Jio Fiber internet issue : Have raised issue for loss of network connectivity SR000012EHJZ on 27th September. Have received no resolution or attempt from Jio. Frequently called their customer care which they have been promising quick resolution everyday but have now said they don’t have an engineer and I’ll have to wait for 2-4 days […]

I have registered for new connection on 09th September 2020 and they said connection will be installed within 3 days but that doesn’t happen still. Today i.e., 30th September 2020 I received a message saying my new connection is cancelled as per my request (I never called customer care and nobody bothered to call me […]

I have taken Jio fiber connection by paying Rs 1500/- on 26.09.2020 and was informed by the sales person Mr. Gaurav Dubey that installation will be done on 26.09.2020. However, no installation is done till date. Mr. Gaurav Dubey is not picking up his phone. Please beware of Jio salesman. Jio Fiber was last modified: […]

My complain id is SR000012DDCD registered on 24th & my issue still remains unresolved. Assigned engineers never turned up even after chasing behind via calls. Everyday it gets rescheduled due to no fault of mine. My deliverables are getting delayed as I am missing my office from past few days. Pathetic customer service was last […]