JIO FIBER

Not Providing Service

Posted on by Consumer Court
Name of Complainant Aarchi Khandelwal
Date of ComplaintSeptember 28, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have Registered in Jio Fiber For Wifi on 16-sept-2020 also give payment 1500 at the time of registration. but am not getting Jio fiber installation till now. Even the service provider/ sales person not picking up my call. I have payment receipt also for the same. Not Providing Service was last modified: September 28th, […]

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MY SR IS OPEN FROM THE MONTH JUNE 2020.

Posted on by Consumer Court
Name of Complainant DEEP JYOTI MAHANTA
Date of ComplaintSeptember 28, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

TILL DATE MY DEVICE IS IDLE FROM 15-JUN-2020 . THE SR. NO. SR000011GBZ3 DTD.24-JUN2020 IS STILL OPEN. NO ANY SERVICE RECEIVED FROM JIO.  THE JIO HELP NO. 18008899444 IS ALSO NOT RESPONDING . MY SR IS OPEN FROM THE MONTH JUNE 2020. was last modified: September 28th, 2020 by Consumer Court

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Customer care

Posted on by Consumer Court
Name of Complainant Faizan Ahmad Hamdani
Date of ComplaintSeptember 27, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

from yesterday I am not able to surf internet so i raised a complain after that they Scheduled an appointment for today so when I called them that the engineer didn’t came to solve the problem they themselves rescheduled my appointment without asking me. Customer care was last modified: September 27th, 2020 by Consumer Court

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Not refund advance money

Posted on by Consumer Court
Name of Complainant Ritesh sanghvi
Date of ComplaintSeptember 25, 2020
Name(s) of companies complained against
Category of complaint Entertainment
Permanent link of complaint Right click to copy link

I take a connection of jio fiber line and pay 2500=00 in advance and then they connected a fiber line in my home. But when I disconnected this line they not give me my advance money at disconnecting time, jio costumer care said that company have police first u selender the jio setup bow and […]

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Jio Disconnection refund

Posted on by Consumer Court
Name of Complainant Vimal Kishore Mohta
Date of ComplaintSeptember 18, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have disconnected a connection year back with JIO connection number was 400121517883 and still following up with JIO Fiber for refund of Rs4500. Looks like reliance dont have the money to pay to the customer where they have taken refundable deposit, rather they could have mentioned this as cost and not make fool of […]

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Internet connection not yet installed

Posted on by Consumer Court
Name of Complainant Anjali Agarwal
Date of ComplaintSeptember 13, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Sir,I ordered a Jio fiber on 4th sep 2020 and made the payment on same day.There representative said it will be installed with in two days but till day nothing is done. I tried to call them many times but no response. Please resolve my issue asap. Thanks &Regards Internet connection not yet installed was […]

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Delay in providing service – No Usage

Posted on by Consumer Court
Name of Complainant S Chandra
Date of ComplaintSeptember 13, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Dear Sir/Madam, Reg: Jio Fiber Internet Usage Raised service request SR000012465O – Cancellation of service on 31st Aug 2020. No Engineer visited until the resolution time(7 days) they mentioned. So raised another service request SR0000126RSK – Delay in Cancellation which is open and I have to wait another 7 days. Total 14 days. Meanwhile, one […]

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Jio fiber connection not provided yet

Posted on by Consumer Court
Name of Complainant abhishek dwivedi
Date of ComplaintSeptember 8, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi, I have not received any connection details yet, but the service engineer did not visit my place.Its been more than 5 hrs since i have not received any updates from jio fiber. The engineer is making excuses to provide the solution and he was saying to cancel the plan and get your refund , I […]

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Jio fiber connection not done after bill payment..

Posted on by Consumer Court
Name of Complainant THIRTHA KUMRA S S
Date of ComplaintSeptember 8, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

There is no jio fiber wire routing in my building ,only dummy boxes fixed top the apartment building , jio engineer  collected the amount of Rs-1500 to install the jio fiber internet after payment, there is no installation from jio side,and agent not picking the call & amount also not refunded, i have to work […]

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Jio Fiber cancellation – not refunding money

Posted on by Consumer Court
Name of Complainant Ch Rajendra Prasad
Date of ComplaintSeptember 6, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

My jio fiber account number is 299352561771. I cancelled my connection more than 6 months back I receive emails and SMS that someone will come and pick up router and refund money. But that never happened. Everytime I have to call you and waste my time. Now a days I am getting wrong SMS saying […]

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