JIO FIBER

Internet Connection cancelled but Money not refunded

Name of Complainant Tuhin Das
Date of ComplaintOctober 31, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

My connection cancelled on 10th October 2020. Till today no one contacted me to return my money . Even today no one picked up my devices. I traveled 8km approx from my home to their offices and the store keeper rejected to receive the product. PLease help me Internet Connection cancelled but Money not refunded […]

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Jio fiber not refunding my deposit amount

Name of Complainant Deepak Sharma sinha
Date of ComplaintOctober 31, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

It has been more than and still i haven’t got my refund of 2500 rs . The company say they are going to refund the amount within 14 day Jio fiber not refunding my deposit amount was last modified: October 31st, 2020 by Consumer Court

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Jio fiber connection not installed

Name of Complainant Neeraj Tiwari
Date of ComplaintOctober 26, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi I took jio fiber connection and for that I paid deposit amount 1500 but still waiting for installation. Now I don’t want to take services.so I need money back. Jio fiber connection not installed was last modified: October 26th, 2020 by Consumer Court

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Refund

Name of Complainant Mohan Agrawal
Date of ComplaintOctober 17, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Dear sir We have uninstalled our connection but jio fiber not cradit our security amount 4500/- we have uninstalled our connection in January 2020   Refund was last modified: October 17th, 2020 by Consumer Court

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Jio Fiber Internet Service Bad no Technicians attend calls

Name of Complainant Dr. Mohamed Haneefuddin
Date of ComplaintOctober 17, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have been trying chase Technicians over here in Hyderabad and so many times I have complained to customer service also, even complaint registered did not turn up technicians in Hyderabad, I have to complain registered for more than 10 times not even single time Technicians turn up, even customer service support also helpless, they […]

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JIO Fraudulent communication to the Customer

Name of Complainant Senthil
Date of ComplaintOctober 17, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

While taking the JIO fiber services, they have communicated as all the subscriptions are free for one year. later they are communicated as its applicable for three month so i have adjusted with points & its not mentioned in their Terms and conditions & its not available in the JIO app as well. Two months […]

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Slowest Jio fiber connection

Name of Complainant Robert John S
Date of ComplaintOctober 12, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Sir, I have taken a Jio fiber connection on 7 September 2020. Within a week I found that the connection is not performing well. I did gave my feedback at multiple times and no one came to check the problem. The from the end of September I registered my issue and they promised to forward […]

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JIo Fiber unit installed in the building premisses but no Internet device provided past 1 year

Name of Complainant Faizal Ghanchi
Date of ComplaintOctober 11, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

i had applied for Jio Fiber for my building at the shimpoli, Borivali mumbai jio Branch in August 2019. I had also submitted the necessary documents (Building Approval Letter) the Authorised person visited the building and installed the wirring and drilled everything in the building premises, as Jio Fiber was already available in a building behind. Later on there is […]

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Service person response and behaviour and speed issue

Name of Complainant Raghu
Date of ComplaintOctober 8, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have placed complaint for speed issue ,it’s been 4 days they did not give me any update. im in 300mbps plan but I get speed of only 15 to 20mbps. Customer care also not that helpful. The service manager from jio his name is John(Coimbatore city), he speaks to the customer very rude. Service […]

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Jio fiber shifting home

Name of Complainant Prasad NKNV
Date of ComplaintOctober 8, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have requested jio care for shifting of jio setup to different home in the same society or building. I have called them multiple times and also called the local technician who helped me in replacing the jio router. He promised to come and help me fixing the issue. But he never turn up and […]

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