JIO FIBER

VERY POOR SERVICE – JIO FIBER

Name of Complainant HARIKUMAR
Date of ComplaintOctober 31, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

At the time of taking this connection, Jio offered uninterrupted service of Broadband and Jio TV.  For the last 10-15 days I have been facing so many problems in the network services.Firstly, placing a complaint is very difficult. When we contacted customer care No,  they said “this service is not available” . In the live chat […]

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Internet down and no service or support from 3 days

Name of Complainant Surjit kumar sahu
Date of ComplaintOctober 31, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi Team, My Internet is down and i raised a ticket from 27th Oct and they schedule and engineer but no one visited yet. I am following up from 3 days and every time they promise that someone will give me a call and visit my permisses to solve my Internet down issue. Regards, Surjit […]

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Jio engineers never comes for device pickup after connection cancellation from past one month. Customer care is not ready to file a complaint.

Name of Complainant Ruturaj Tidke
Date of ComplaintOctober 31, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have cancelled Jio Fiber connection last month. Customer care executive told me device will be picked up within 7 days, but still no one visit for it. Jio Fiber don’t want to refund money so not trying to resolve my problem. Jio engineers never comes for device pickup after connection cancellation from past one […]

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Internet Connection cancelled but Money not refunded

Name of Complainant Tuhin Das
Date of ComplaintOctober 31, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

My connection cancelled on 10th October 2020. Till today no one contacted me to return my money . Even today no one picked up my devices. I traveled 8km approx from my home to their offices and the store keeper rejected to receive the product. PLease help me Internet Connection cancelled but Money not refunded […]

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Jio fiber not refunding my deposit amount

Name of Complainant Deepak Sharma sinha
Date of ComplaintOctober 31, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

It has been more than and still i haven’t got my refund of 2500 rs . The company say they are going to refund the amount within 14 day Jio fiber not refunding my deposit amount was last modified: October 31st, 2020 by Consumer Court

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Jio fiber connection not installed

Name of Complainant Neeraj Tiwari
Date of ComplaintOctober 26, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi I took jio fiber connection and for that I paid deposit amount 1500 but still waiting for installation. Now I don’t want to take services.so I need money back. Jio fiber connection not installed was last modified: October 26th, 2020 by Consumer Court

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Refund

Name of Complainant Mohan Agrawal
Date of ComplaintOctober 17, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Dear sir We have uninstalled our connection but jio fiber not cradit our security amount 4500/- we have uninstalled our connection in January 2020   Refund was last modified: October 17th, 2020 by Consumer Court

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Jio Fiber Internet Service Bad no Technicians attend calls

Name of Complainant Dr. Mohamed Haneefuddin
Date of ComplaintOctober 17, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have been trying chase Technicians over here in Hyderabad and so many times I have complained to customer service also, even complaint registered did not turn up technicians in Hyderabad, I have to complain registered for more than 10 times not even single time Technicians turn up, even customer service support also helpless, they […]

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JIO Fraudulent communication to the Customer

Name of Complainant Senthil
Date of ComplaintOctober 17, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

While taking the JIO fiber services, they have communicated as all the subscriptions are free for one year. later they are communicated as its applicable for three month so i have adjusted with points & its not mentioned in their Terms and conditions & its not available in the JIO app as well. Two months […]

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Slowest Jio fiber connection

Name of Complainant Robert John S
Date of ComplaintOctober 12, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Sir, I have taken a Jio fiber connection on 7 September 2020. Within a week I found that the connection is not performing well. I did gave my feedback at multiple times and no one came to check the problem. The from the end of September I registered my issue and they promised to forward […]

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