JIO FIBER

Refund security deposit amount

Name of Complainant Mayank Verma
Date of ComplaintJuly 25, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Dear sir, I have purcase a new connection for jio fiber on 23 april but they not able to install equipment due to unavailability of fiber in that particular area. So they have cancled my connection request and asure me to refund my security deposit amount with in 7 to 14 working days through mail […]

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Misbehavior + No internet | Jio Fiber (Resolved)

Name of Complainant Aggrieved Customer
Date of ComplaintJuly 18, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

To Jio, I have an internet connection of JIO fiber linked with mobile number +91-834932… and fixed line number +91-7317962… . For the last 24 hour I have been unable to access the internet and on the router red light is blinking. I have even made a call to your executive and he admitted that the issue […]

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Jio Fiber Harassment in closing the connection

Name of Complainant Swati Singla
Date of ComplaintJuly 18, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Jio Fiber executives are not able to active the router after installation for three days  and on 8th July 2021, I filed a complaint to cancel the connection and for refund of the money. For the few days, Jio Fiber has been rescheduling the device pickup without my approval and saying that consumer has rescheduled […]

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Advance payment made installation not done

Name of Complainant Rupkatha Dutta
Date of ComplaintJuly 18, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I booked for Jio fiber installation on 09.07.2021, it’s 17.07.2021 today, still installation not done, called them several times a day no one is picking up, advance payment already made. Advance payment made installation not done was last modified: July 18th, 2021 by Consumer Court

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Non refund of Jio fiber modem

Name of Complainant divya
Date of ComplaintJuly 18, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I had requested for cancellation of jio fiber services almost a month back. Thereafter i have made repeated requests, both on email and to customer care including one to the appelate authority for customer complaints at jio. However, their modus operandi seems to be to schedule and reschedule an appointment for pick up of device […]

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Jio Fiber Account Number is 91- 1334358427 the bill of July 2021 has been debited two times for single transaction

Name of Complainant Vipu Srivastava
Date of ComplaintJuly 18, 2021
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link

Dear Rahul Biswas (Jio) As per the conversation on call I told you that the amount has been debited from my PNB bank account to Jio account. However your system failed to identify where this debited amount gone. So please again clarify your mail, as from your end you are unable to identify  and I […]

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Horrible Wifi speed

Name of Complainant Rajagopalan
Date of ComplaintJuly 18, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Wifi speed of 2 ghz is less than 1-2 Mbps in the next room to where modem is installed. Raises 3 complaints and all 3 were unattended, closed without any work. Absolutely no support from Jio. PLEASE DO NOT BUY JIO FIBER Horrible Wifi speed was last modified: July 18th, 2021 by Consumer Court

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Poor services by jio fober

Name of Complainant Capt. Manu Aggarwal
Date of ComplaintJuly 18, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Last 1 week i have been complaining for slow internet speed but their has been no address to the complaint on the contrary my complaintd are being closed without any consent. Their has been repeatedly false promises made by customer care. Poor services by jio fober was last modified: July 18th, 2021 by Consumer Court

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For Installation jio fiber connection

Name of Complainant Nitin Sharma
Date of ComplaintJuly 18, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I received a message for installation appointment of Jio Fiber connection with order no NO0000HXJ3l6 is scheduled on 12-07-2021. Service Engineer arrived and told to be back in sometime. But service engineer didn’t return to my place. I tried to call him couple of times but he didn’t pick my phone. I did complain to […]

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