Ixigo

Amount debited but payment failed in ixigo App.

Posted on by Consumer Court
Name of Complainant Krushna Chandra Rautaray
Date of ComplaintMay 22, 2025
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

On 15th may-2025 i tried to book flight ticket from Doha to BBI. That time my amount Rs-15529 was debited from account but payment failed, there was showing “if amount debited it will refund within 7days. But its been 6 days but my amount has not yet refunded. Amount debited but payment failed in ixigo […]

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Full amount not refunded as promised by Ixigo

Posted on by Consumer Court
Name of Complainant MUSTAFA H PAINTER
Date of ComplaintMay 2, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I have recently purchased round trip tickets from Ahmedabad to Dubai. When I decided to cancel my return ticket, I inquired about the refund amount. Initially, I received an email stating a refund of Rs 3212, but I only received Rs 1846. Despite contacting customer support, I have yet to receive a mail with details […]

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Ixigo not giving refund which Airline have already returned them.

Posted on by Consumer Court
Name of Complainant Patel Jaineshkumar Balvantbhai
Date of ComplaintFebruary 28, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I have booked flight from Bangalore to surat and due to some reason i have canceled it from airlines website and they have returned 75% of fair price and i am happy with it but my travel agent Ixigo is denying to refund the same amount thea are charching 3500 in the name of airline […]

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Ixigo Payment Done ,Booking Not Completed

Posted on by Consumer Court
Name of Complainant Haris Paruthinikkadan
Date of ComplaintFebruary 9, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I tried to book indigo Flight ticket from Doha to Kannur on 09-02-2024 02:15am Indian Time using ixigo mobile app. Even after filling all the details and paying Rs.9482 through Upi payment, the booking was not successful. The money has gone from the account. The screenshot of payment complete is attached below.  Request to refund […]

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IXIGO is not issuing full refund as promised

Posted on by Consumer Court
Name of Complainant Pawan kumar yadav
Date of ComplaintJanuary 8, 2024
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link

I booked an international flight on 15th dec’2023 from New delhi to Catania, flight date is 11th Jan 2024. I choose the IXIGO Assured program while booking. I received the email with the flight details mentioned. On the top of the flight details pdf, it is clearly mentioned that you will get full refund on […]

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IXIGO haven’t paid refund on flight cancellation from ~1year

Posted on by Consumer Court
Name of Complainant Amit Singh
Date of ComplaintJanuary 4, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Flight Details booking done via ixigo Airline: Go First 2501 ixigo reference number: IF23042833468734 Date of flight: 14th may Date of booking 28th April IXIGO haven’t paid refund on flight cancellation from ~1year was last modified: January 4th, 2024 by Consumer Court

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Ixigo charged amount and not confirmed my flight booking and no proper response

Posted on by Consumer Court
Name of Complainant Venkataramana Gadadhasu
Date of ComplaintNovember 15, 2023
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link

Dear Sir/Madam, I would like to complaint about ixigo for doing fraud about my booking and below are details. I have requested to refund the fare that was charged for my flight booking with ticket number [N2U1IE]. The tickets [Bangkok to Hyderabad & Don Mueang Intl to Hyderabad] round trip were booked on your IXIGO […]

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Not received full refund amount from ixigo if airline indigo cancelled flight on 8th September due to operational reasons

Posted on by Consumer Court
Name of Complainant Neha Dokaniya
Date of ComplaintSeptember 16, 2023
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link

I booked a flight on 8th September and I paid around 3514 but flight was cancelled by airlines due to operational reasons but in that I got only refund amount of 2500. Ixigo has cut 1000 cancellation charges even flight was cancelled by airlines indigo.Why should I bear the loss of 1000 if I had […]

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Denial to cancel and refund ticket – www.ixigo.com

Posted on by Consumer Court
Name of Complainant Aathira Bhami
Date of ComplaintSeptember 12, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have been tryinng to cancel my fully refundable ticket from Dubai to New Delhi bearing booking IDIF23090438383511 for the past ten days. I have cancelled it via ixigo app multiple times and through executives for four times. The flight is seen as rescheduled and my request cancelled. I am stuck in another country owing […]

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