IRCTC

Unauthorized money transfer

Name of Complainant Abida Shafeeque
Date of ComplaintJuly 6, 2023
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

Rs 147 was debited from my account as irctc ticket but the ticket was sent to another persons email and amount also transferred in his name but the booking was through irctc website. Unauthorized money transfer was last modified: July 6th, 2023 by Consumer Court

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FOOD ORDER FROM IRCTC NOT DELIVER YET

Name of Complainant MOHAMMED AHAMMED BAIG
Date of ComplaintJuly 4, 2023
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

I ORDER FOOD FROM RAILYATRI APPLICATION ONLINE TO DELIVER IN VIJAYAWADA JUNCTION AMOUNT ALSO PAID ONLINE 625 RUPEES …BUT NOT DELIVERED ..ORDER ID NO.3101351 FOOD ORDER FROM IRCTC NOT DELIVER YET was last modified: July 4th, 2023 by Consumer Court

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Cancellation charges for the waiting list tickets

Name of Complainant Lakhwinder Singh
Date of ComplaintJune 30, 2023
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

Hi My name is Lakhwinder Singh. I booked 7 tickets from CDG to SVDK Katra on 28th June 2023 which were showing under RLWL. Details are attached herewith. I could not get those confirmed till now i.e. 30th June 2023 @ 7:30 PM. I requested for the cancellation of the tickets as we have to […]

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Clarification against Fare charges in 20818 (BBS Rajdhani)

Name of Complainant Shakeeb Nadeem
Date of ComplaintJune 27, 2023
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

Sir/Madame, It is observed that Fare charges of Rajdhani Express (20818) are higher than other train for same route which is expected but the travel time for same route in other all trains are less than the Rajdhani express. Please explain how the fare of Rajdhani express is Justified with respect to other train. Please […]

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Money is not refunded yet

Name of Complainant Madhu Kumari
Date of ComplaintJune 25, 2023
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

I have booked a train on 22rd June from Delhi to Phagwara. Unfortunately my ticket was not confirmed so it’s cancelled but today is 25th and still i haven’t received the refund. Money is not refunded yet was last modified: June 25th, 2023 by Consumer Court

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Food is not delivered

Name of Complainant Susmita
Date of ComplaintJune 8, 2023
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

I have ordered food but they failed to delivered to my coach. After one hour I got a mail in which it shows that food is delivered. But I have call recordings that the delivery person says he can’t able to reach my coach. Food is not delivered was last modified: June 8th, 2023 by […]

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Railways Website Hacking

Name of Complainant Shikha Kumari
Date of ComplaintMay 27, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi, Lately, I have been facing issues with booking tatkal ticket. Whenever, I open the IRCTC website to book tickets at the specified tatkal time (10:00 am) but either the website keeps loading, the captcha keeps loading or as soon as I log in i am being logged out. This happened again few days back […]

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After filing tdr Railway has rejected by make fake allegation that passenger had travelled

Name of Complainant Vijay rana singh
Date of ComplaintMay 24, 2023
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

Sir I had booked 2 tickets on 24th April but train was late more than 6 hours so I had filed tdr for refund..but railway rejected my tdr and they are claiming that pessanger had travelled on that day but they claiming fake aligation my parents wasn’t traveled after filing tdr.. After filing tdr Railway […]

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Ticket cancellation

Name of Complainant Ajai M Lal
Date of ComplaintMay 20, 2023
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

On cancelling of waitlisted/non confirmed tickets (Tatkal or normal), hefty amount is charged by irctc. For 2nd AC, on recent cancellation nearly Rs.90 was charged. When the ticket was not confirmed and auto cancelled, why do the and for what convenience are they charging such hefty amount. Ticket cancellation was last modified: May 20th, 2023 […]

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