| Name of Complainant | Susmita |
| Date of Complaint | June 8, 2023 |
| Name(s) of companies complained against | IRCTC |
| Category of complaint | Railways |
| Permanent link of complaint | Right click to copy link |
I have ordered food but they failed to delivered to my coach. After one hour I got a mail in which it shows that food is delivered. But I have call recordings that the delivery person says he can’t able to reach my coach. Food is not delivered was last modified: June 8th, 2023 by […]
Read More...| Name of Complainant | Shikha Kumari |
| Date of Complaint | May 27, 2023 |
| Name(s) of companies complained against | IRCTC |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
Hi, Lately, I have been facing issues with booking tatkal ticket. Whenever, I open the IRCTC website to book tickets at the specified tatkal time (10:00 am) but either the website keeps loading, the captcha keeps loading or as soon as I log in i am being logged out. This happened again few days back […]
Read More...| Name of Complainant | Vijay rana singh |
| Date of Complaint | May 24, 2023 |
| Name(s) of companies complained against | IRCTC |
| Category of complaint | Railways |
| Permanent link of complaint | Right click to copy link |
Sir I had booked 2 tickets on 24th April but train was late more than 6 hours so I had filed tdr for refund..but railway rejected my tdr and they are claiming that pessanger had travelled on that day but they claiming fake aligation my parents wasn’t traveled after filing tdr.. After filing tdr Railway […]
Read More...| Name of Complainant | Ajai M Lal |
| Date of Complaint | May 20, 2023 |
| Name(s) of companies complained against | IRCTC |
| Category of complaint | Railways |
| Permanent link of complaint | Right click to copy link |
On cancelling of waitlisted/non confirmed tickets (Tatkal or normal), hefty amount is charged by irctc. For 2nd AC, on recent cancellation nearly Rs.90 was charged. When the ticket was not confirmed and auto cancelled, why do the and for what convenience are they charging such hefty amount. Ticket cancellation was last modified: May 20th, 2023 […]
Read More...| Name of Complainant | Pavan |
| Date of Complaint | May 11, 2023 |
| Name(s) of companies complained against | IRCTC |
| Category of complaint | Railways |
| Permanent link of complaint | Right click to copy link |
Good morning I have ordered food in IRCTC app it is cash on delivery at nellore station and i have not received food and no response wether it has been cancelled or not I didn’t receive my order which has been booked in IRCTC app was last modified: May 11th, 2023 by Consumer Court
Read More...| Name of Complainant | SATYAJIT KERKAR |
| Date of Complaint | May 9, 2023 |
| Name(s) of companies complained against | IRCTC |
| Category of complaint | Railways |
| Permanent link of complaint | Right click to copy link |
Facts – 1. On 5th May 23 at around 10.10 am , I booked tatkal ticket on IRCTC website for 22120 Tejas Exp with travel date as 7th May23 from KRML to CSMT. I was allotted ticket with TQWL-6 status i.e a waitlisted ticket !!!!! 2. On 6th May 23 at around 9.40 pm (as […]
Read More...| Name of Complainant | Giridhar |
| Date of Complaint | May 9, 2023 |
| Name(s) of companies complained against | IRCTC |
| Category of complaint | Railways |
| Permanent link of complaint | Right click to copy link |
Dear Sir/Madam This is regarding IRCTC not refunded amount after filing TDR, train departure time was intimated to passenger properly and when we reached station the train timing was not giving proper and due to single lady travel as well as delay train departure more than 3hr, we filed TDR however IRCTC replied with lame […]
Read More...| Name of Complainant | Srinivas J M |
| Date of Complaint | May 4, 2023 |
| Name(s) of companies complained against | IRCTC |
| Category of complaint | Railways |
| Permanent link of complaint | Right click to copy link |
My ticket booked via irctc.com has been cancelled and received email about a refund. But so far no amount has been credited to my paytm wallet. Details of transaction are given below “We wish to inform you that, with reference to refund against PNR Number 4145676187 /IRCTC Transaction ID 100004040125661, an amount of Rs. 845.0 […]
Read More...| Name of Complainant | akbar ali |
| Date of Complaint | April 1, 2023 |
| Name(s) of companies complained against | IRCTC |
| Category of complaint | Railways |
| Permanent link of complaint | Right click to copy link |
PNR: 2838360644 AND 2738361149 (REFUND PENDING. Both above tickets has been cancelled but OTP not received at the customer’s mobile instead of trying a lot of time. Hence refund amount not received for both tickets. Mobile Number of customer is 9810083263 which is a postpaid connection and no DND is there. Customer is demanding money […]
Read More...| Name of Complainant | Karthik M N |
| Date of Complaint | April 1, 2023 |
| Name(s) of companies complained against | IRCTC |
| Category of complaint | Railways |
| Permanent link of complaint | Right click to copy link |
For Booking a ticket i had payed ₹6340 on Kalaburagi Railway Station ticket counter via paytm but the payment processing was not done by the IRCTC site. The money had been deducted but not received any refund. Payment was done on 12 Feb 2023, and still the refund not received. Ref ID (UPI) : 304306269608 […]
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