Indian railways

Food did not get delivered. Rather in the IRCTC app the status is shown as order arrived.

Posted on by Consumer Court
Name of Complainant Nainish Tibrewal
Date of ComplaintMay 31, 2023
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

I ordered food from one of the vendor(Handi chaddiyaan di) from IRCTC catering app. Though my train was late by 1.5 hrs still the order was not delivered. In the IRCTC app the status is still shown as order arrived. Pathetic service. Food did not get delivered. Rather in the IRCTC app the status is […]

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Refund of amount Rs1174 against TDR filed due to train late

Posted on by Consumer Court
Name of Complainant Sahena Begum
Date of ComplaintMay 30, 2023
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

Sir/Madam I am Sahena Begum aged 60 years. I have booked a ticket from irctc bearing PNR number 4702778467 in train 07046 SC Dibrugarh Special from Guwahati to Dibrugarh in 3AC dated 24/05/23. When I came to board the train I came to know that the the train was 10 hours late. I have filled […]

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Non refund of train waiting list ticket

Posted on by Consumer Court
Name of Complainant Vishal shah
Date of ComplaintMay 4, 2023
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

Sir I had booked three tickets through irctc site from my id shah5429 only one ticket confirmed but after 7 days i have yet not ryany refund of two waiting tickets of my pnr 2459476360 transaction id 100004095383321 I have also raised this issue with irctc but no response is received from them. Kindly resolve […]

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On railways for deducting money on the cancelled train ticket

Posted on by Consumer Court
Name of Complainant Jennifer Michael
Date of ComplaintApril 11, 2023
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

I did book ticket in train no. 13352 and the PNR 4765670952 from Salem to Chennai on 10th April 23. The train got cancelled all of a sudden and I was informed through a text just a day before. I have to eventually book a premium tatkal ticket for sleeper which costed me Rs. 1009 […]

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TDR Rejected . Prior Information of Cancellation/TDR Rules not Provided & Faulty SMS Communication

Posted on by Consumer Court
Name of Complainant Kumar Saurabh
Date of ComplaintApril 1, 2023
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

PNR Number 2354209690 Date of Journey – 5: 00 PM 7th March Passengers – 2 Male Adults, 2 Female Adults, 1 Senior Citizen and Three Children (Less than 4 years) Expected Time & Date of Arrival – 7:30 AM 8th March (Holi Festival) Purpose of Travel – Celebrate Holi at Hometown with Family SMS Received […]

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Ticket fare refund

Posted on by Consumer Court
Name of Complainant Abheek
Date of ComplaintApril 1, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I travelled from Jaipur to kotdwar via old Delhi I had two trains to board first sainik express from Jaipur to old Delhi and sidhbali janshatabdi from old Delhi to kotdwar.the first train was delayed by more than 2 hrs by which I was unable to board on my second train which was scheduled to […]

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Lack of Service in 1Ac 12925 Paschim Express

Posted on by Consumer Court
Name of Complainant Sneha
Date of ComplaintMarch 21, 2023
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

We generally travel by 2ac or 3ac and this time we booked 1ac as we were traveling with our pet. The AC vent was not working and in the whole day we informed the TC and other staff members about the same. It was so hot inside the cabin and when we got tired and […]

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No refund upon my tatkal waiting list ticket.

Posted on by Consumer Court
Name of Complainant Raj Kr Malla
Date of ComplaintFebruary 3, 2023
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

I had booked a Sleeper ticket in tatkal from IRCTC app on 30th Jan, 2023 for Kanchankanya train, which is from sealdah jn to siliguri jn. Due to waiting list I had cancelled the ticket and according to indian railways rule, the refund is suppose to be processed with 3 days but it’s been 5 […]

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Placing of berth

Posted on by Consumer Court
Name of Complainant Bellam saisasikiran
Date of ComplaintJanuary 8, 2023
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

I booked two tickets from Ongole to anakapalle in085554 train on 6/01/23 Irctc given 61 & 62 seats but 61 seat middle berth locking system was failed we very troubled we journied without sleep and I didn’t find any tc. He didn’t come for rounds. I’m waiting full of the travel to ask berth but […]

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No refund issue by IRCTC for cancelled train but restored later on.

Posted on by Consumer Court
Name of Complainant Ashish Mangal
Date of ComplaintSeptember 7, 2022
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

At 9:01 PM on 12.08.22 I received a text from Irctc that my train no 18238 schedule for departure from Ambala to Dholpur on 13.08.22 is cancelled. Accordingly, I made alternative arrangements. But on 13.08.22 I received another text from Irctc that chart for train no. 18238 has been prepared and the train is scheduled […]

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