No refund upon my tatkal waiting list ticket.

Name of Complainant Raj Kr Malla
Date of ComplaintFebruary 3, 2023
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link
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Text of Complaint by Raj Kr Malla:

I had booked a Sleeper ticket in tatkal from IRCTC app on 30th Jan, 2023 for Kanchankanya train, which is from sealdah jn to siliguri jn. Due to waiting list I had cancelled the ticket and according to indian railways rule, the refund is suppose to be processed with 3 days but it’s been 5 days and still I have not received my refund. When using customer care number of IRCTC it is saying busy or invalid number.

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