GO IBIBO

Failed ticket booking refund

Posted on by Consumer Court
Name of Complainant Dakshinamurthi raju
Date of ComplaintJuly 25, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

tried booking train ticket from madurai to trivandrum 3rd A/C on 19th July 2023, travel date 19/7/2023…train no 16729 ( madurai to trivandrum) 3rd A/C.. Twice I paid 1045/- through Google pay payment got debited from my account and the booking got failed ,and I tried through my debit card (DBS Bank) once , paid […]

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Refund

Posted on by Consumer Court
Name of Complainant Mohammed Khaja
Date of ComplaintJuly 19, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I made an international booking from go ibibo and coz of circumstances I needed to cancel the ticket and till now it been a month I didn’t get my refund amount from the agency…..and if I call them they are making up stories Refund was last modified: July 19th, 2023 by Consumer Court

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Bus not a time in boarding station

Posted on by Consumer Court
Name of Complainant Amra ram
Date of ComplaintAugust 21, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

मेने आज दिनांक 18/8/22 को ऑनलाइन बस टिकट बुकिंग किया गोआईबीबो के बुकिंग आईडी नंबर के माध्यम से। GOBUSMOBBF2755AFD0 गूजरात ट्रावेल्स बस नं। gj03BV7914 मेरा पिक अप टाइम रात 00:40 लेकिन बस 1:30 लेट चल रही है बस वोलो ने कोई अपडेट नहीं दिया हम कदोदरा सुरत मे 1:30 घंटे बरिश में भीगते रहे जब […]

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Hotel denied check in

Posted on by Consumer Court
Name of Complainant Saraswati Nair
Date of ComplaintJuly 13, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I booked a hotel name Lily Collection located at Royal Palms Goregaon East from Go ibibo for the dates 24/06/2022 to 26/06/2022. When I arrived at the hotel for the check in they said that we can’t check in because we have booked the hotel in a cheaper price hence they cant give us check […]

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Hotel denied check in

Posted on by Consumer Court
Name of Complainant Saraswati Nair
Date of ComplaintJune 28, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I had booked Hotel Lily collection located at Royal Palms Goregaon East on 24th June for 2 days, check in date was on 24th June and Check out was on 26th June 2022, but when i arrived at the hotel on the night of Friday 24th June, the hotel denied me check in saying that […]

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Airline cancelled tickets and convenience fee was charged during refund

Posted on by Consumer Court
Name of Complainant Richa Saraf
Date of ComplaintApril 10, 2022
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link

We booked a ticket through go ibibo, which was cancelled by go first airline, and no alternative flight was provided to us. We had to book another ticket and we were charged convenience fee twice- once on the cancelled tickets and once on booking of new tickets. Airline cancelled tickets and convenience fee was charged […]

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Non refund of money by Go-ibibo for cancelled flight.

Posted on by Consumer Court
Name of Complainant RAJENDRA S PATIL
Date of ComplaintFebruary 4, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

One of our friend Mr. Prashant has booked the flight from Mumbai to Bangkok on date 04.01.2022 through Go-ibibo site. The payment for booking was done through my credit card. Go-ibibo has given the mail for impacted flight. One of customer care executive has spoken with Mr. Prashant, whether to book the flight on another […]

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Hotel accommodation issue

Posted on by Consumer Court
Name of Complainant Balkrishna Raturi
Date of ComplaintDecember 6, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hello team, I had a stay booked through goibibo dated 26/11/2021 at Hotel Qubestay Airport, Mumbai. I denied stay looking at the property that has not met family stay requirement as it located ahead of slums and the area is not safe for a family. No nearby images disclosed by go ibibo of the property […]

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Flight ticket money refund issue

Posted on by Consumer Court
Name of Complainant PRASHANT
Date of ComplaintFebruary 7, 2021
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link

Dear GOIBIBO Team, I have been following up GOIBIBO Team past 10 months for my Airline ticket with (PNR V62HUO) , which was cancelled due to COVID However Airlines had confirmed that money had been refunded to GOIBIBO back in December 2020 still GOIBIBO is not refunding my money and not replying my mails. Attaching […]

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